400 eror in API even though file gets transcribed on the playground

[architrathi]

I'm intermittently getting 400 error for some mp3 files (starting yesterday). The response on the Speech to Text endpoint is also always just 'Error: "Bad Request: Invalid data received."'. Unable to debug - all these files work OK and are transcribed on the deepgram playground.

Can anyone help on this please.

[team-deepgram]

Thanks for asking your question about Deepgram! If you didn't already include it in your post, please be sure to add as much detail as possible so we can assist you efficiently, such as:

• The request_id if you have a question about your requests or transcription responses.
• The features you used or the full api.deepgram.com URL you sent your request to, including parameters.
• Any code snippets you can share.

[architrathi]

Request id: 4df77c97-9874-4322-b772-67db50cb9e55 , f0c7374b-d9b9-406a-a8e7-b83b84567d2e , 3ad054b2-7f64-4c36-943c-d4bb67132997

curl \
  -X POST \
  -H "Authorization: Token my_token_here" \
  -H "Content-Type: application/json" \
  -d '{"url":"https://generatedassets.s3.amazonaws.com/media/68d48585-dc05-43ed-904e-356652e45247_Begging Him.mp3"}' \       
  "https://api.deepgram.com/v1/listen?smart_format=true&punctuate=true&paragraphs=true&diarize=true&detect_language=true&model=nova-2"
{"err_code":"Bad Request","err_msg":"Bad Request: Invalid data received.","request_id":"4df77c97-9874-4322-b772-67db50cb9e55"}%   

[jpvajda]

@architrathi I checked our logs and here are some suggestions based on the errors:

4df77c97-9874-4322-b772-67db50cb9e55

Error: Raw binary data was sent to Deepgram without both the encoding and sample_rate set.

Suggestion: try setting the encoding and sample_rate in the request.

f0c7374b-d9b9-406a-a8e7-b83b84567d2e

Error: pcm_s24le audio is not fully supported

Suggestion: Try converting to a 16-bit encoding: ffmpeg -i <in>.wav -acodec pcm_s16le <out>.wav For more info, see https://github.com/orgs/deepgram/discussions/483#discussioncomment-7793889

3ad054b2-7f64-4c36-943c-d4bb67132997

Error: pcm_s24le audio is not fully supported

Suggestion: Try converting to a 16-bit encoding: ffmpeg -i <in>.wav -acodec pcm_s16le <out>.wav For more info, see https://github.com/orgs/deepgram/discussions/483#discussioncomment-7793889