Properly connecting deepgram for Speech to text/ text to speech to Audiocodes #1000
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Hi, I tried to connect Deepgram API to audiocodes for use of a phone AI agent. However, Even though it was set up inside Audiocodes, I was getting something called a TTS error 403. There doesn't seem to be any instructions anywhere on how to properly connect to Audiocodes, and there doesn't seem to be any obvious configurations inside deepgram. |
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Replies: 4 comments
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It looks like we're missing some important information to help debug your issue. Would you mind providing us with the following details in a reply?
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Speech to text and API is what I'm using
…On Mon, Nov 18, 2024, 11:20 a.m. deepgram-community[bot] < ***@***.***> wrote:
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- The programming language you are working in (e.g. JavaScript,
Python).
- The deepgram product you are using (e.g Speech to Text, Agent API)
- A request ID that triggered your error or issue.
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Hey @danielgold , if you're using AudioCodes LiveHub, you can add Deepgram TTS and Deepgram STT as separate services under
This TTS configuration works for me: Since you're getting a 403 error, another thing you should do is validate that your API key can access Deepgram's TTS API. You can try a request like this (swapping in your API key) and make sure you get a playable mp3 file back:
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Hey @danielgold , if you're using AudioCodes LiveHub, you can add Deepgram TTS and Deepgram STT as separate services under
Speech Services
. Both can beGeneric provider (using AC API)
. The URLs are:https://integrations.deepgram.com/audiocodes/tts
wss://integrations.deepgram.com/audiocodes/stt
This TTS configuration works for me:
Since you're getting a 403 error, another thing you should do is validate that your API key can access Deepgram's TTS API. You can try a request like this (swapping in your API key) and make sure you get a playable mp3 file back: