payment update

[rayniel]

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Product Feedback

GitHub Feature Area

Copilot

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My credit card was declined for a charge this month, and now when I try to continue using Copilot, it's telling me to change my payment method. How can I continue using this credit card? When I fill in the information, it says I can't proceed. This seems quite unintelligent, as I've confirmed that my card is in good standing.

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

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[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @rayniel ! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you. Good luck!

[Akash1134]

Hi @rayniel ! It won't be possible for us to assist you with billing related concerns on a public forum. The best place to go for answers to account-specific questions like this one is opening a ticket on our Support page. Please open a ticket with them :)