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Balance or credit update is a feature is using internal API. You can get the API log in activity_api_log table. If you can share the your request and response from the activity_api_log table log then I will be able to provide my input
[root@localhost sctp]# /home/OV500/LB/sbin/kamailio
loading modules under config path: /home/OV500/LB/lib64/kamailio/modules/
Listening on
udp: 192.168.20.119 [192.168.20.119]:5060
Aliases:
0(1768) INFO: [tcp_main.c:4665]: init_tcp(): using epoll_lt as the io watch method (auto detected)
0(1770) INFO: usrloc [hslot.c:51]: ul_init_locks(): locks array size 1024
0(1770) INFO: auth [auth_mod.c:333]: mod_init(): auth: qop set, but nonce-count (nc_enabled) support disabled
0(1770) INFO: permissions [permissions.c:615]: mod_init(): default allow file (/home/OV500/LB/etc/kamailio/permissions.allow) not found => empty rule set
0(1770) INFO: permissions [permissions.c:624]: mod_init(): default deny file (/home/OV500/LB/etc/kamailio/permissions.deny) not found => empty rule set
0(1770) INFO: pike [pike.c:105]: pike_init(): PIKE - initializing
0(1770) INFO: pike [ip_tree.c:81]: init_lock_set(): probing 256 set size
0(1770) INFO: cfgutils [cfgutils.c:906]: mod_init(): no hash_file given, disable hash functionality
0(1770) INFO: [udp_server.c:150]: probe_max_receive_buffer(): SO_RCVBUF is initially 212992
0(1770) INFO: [udp_server.c:200]: probe_max_receive_buffer(): SO_RCVBUF is finally 425984
4(1774) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
1(1771) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
5(1775) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
6(1776) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
7(1777) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
3(1773) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
16(1786) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
[root@localhost sctp]# 2(1772) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
9(1779) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
9(1779) INFO: ctl [io_listener.c:214]: io_listen_loop(): io_listen_loop: using epoll_lt io watch method (config)
12(1782) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
10(1780) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
14(1784) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
15(1785) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
13(1783) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
11(1781) INFO: rtpproxy [rtpproxy.c:1599]: rtpp_test(): rtp proxy udp:127.0.0.1:5899 found, support for it enabled
4(1774) ALERT: <script>: -------------------------------- New Call --------------------------------------- REGISTER
4(1774) ALERT: <script>: REGISTER - d[1] m[REGISTER] r[0] [sip:[email protected]:5060 -> sip:192.168.20.119:5060 (sip:[email protected]:5060)]: User sip:[email protected]:5060 src_ip 192.168.20.254
4(1774) ALERT: <script>: select ipaddress, ipauthfrom, FIND_IN_SET('192.168.20.254',ipaddress) state, FIND_IN_SET('192.168.20.119',ipaddress) state2, account_id from customer_sip_account where username ='1005';
4(1774) ALERT: <script>: User 1005 IP auth is not active SWITCH
1(1771) ALERT: <script>: -------------------------------- New Call --------------------------------------- REGISTER
1(1771) ALERT: <script>: REGISTER - d[1] m[REGISTER] r[0] [sip:[email protected]:5060 -> sip:192.168.20.119:5060 (sip:[email protected]:5060)]: User sip:[email protected]:5060 src_ip 192.168.20.254
1(1771) ALERT: <script>: select ipaddress, ipauthfrom, FIND_IN_SET('192.168.20.254',ipaddress) state, FIND_IN_SET('192.168.20.119',ipaddress) state2, account_id from customer_sip_account where username ='1005';
1(1771) ALERT: <script>: User 1005 IP auth is not active SWITCH
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Also my portal is working issue when trying to add an balance or credit not reflected on customer account.
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