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Internal Server Error: /accounts/confirm-email #546

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leicray opened this issue Oct 17, 2023 · 1 comment
Open

Internal Server Error: /accounts/confirm-email #546

leicray opened this issue Oct 17, 2023 · 1 comment

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@leicray
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leicray commented Oct 17, 2023

Describe the bug
Apologies if this has been reported previously.

Error messages related problems with new users' attempts confirm their email address are frequently sent to the admins. Quick checks of the users' account details show no anomalies. In addition, we rarely receive contacts from the users to complain that anything has gone wrong.

A typical snippet from an error message will say:

Exception Type: DoesNotExist at /accounts/confirm-email/NTM4MA:1qsf4H:vUvOzJbitBHAeEGY-Bebu0mv7Sp5Ybf4IBONN0fBX5s/
Exception Value: UserProfile matching query does not exist.
Request information:
USER: <username>
@leicray
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leicray commented Aug 23, 2024

Is any progress being made with this issue?

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@leicray