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Gentle reminder emails #38

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RishiRajAnand opened this issue Jun 15, 2022 · 0 comments
Open

Gentle reminder emails #38

RishiRajAnand opened this issue Jun 15, 2022 · 0 comments
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@RishiRajAnand
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RishiRajAnand commented Jun 15, 2022

Reminder emails to be sent to requesters to complete/ extend projects before it is autocompleted on given deadline.
backend- Quarkus cronjob to send periodic emails for projects reaching deadline.

  • Cronjob to run daily and loop over all project to check their deadline

Reminders to send for:

  1. Invitation link expiration - send to SR's one day before link is expired
  2. Resource request SLA (72 hours) - send to managers before the SLA of request is reached, post that escalate to next level.
  3. Project completion date - send to requester 3 days + 1 day before due date.
  4. Project feedback- send to requester 3 days + 1 day before due date, post that escalate to SR manager then to next level
  5. Project extension SLA (24 hours) - send to managers before the SLA of request is reached, post that escalate to next level.

Estimation - 4-5 days

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