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File upload pending in this phase, the status is Inserted, but not come to updated and completed the task. #358

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zengsentry opened this issue Feb 14, 2023 · 1 comment
Open

File upload pending in this phase, the status is Inserted, but not come to updated and completed the task. #358

zengsentry opened this issue Feb 14, 2023 · 1 comment

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@zengsentry
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zengsentry commented Feb 14, 2023 •
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Dear team
Drag a huge file to the folder, and the file upload process shows 100% but it's always pending on this page (Inserted status) even waits more than 20 mins as well the file can not find under the folders.
NOTE: the file size is about 4GB.

Please see the following image
image

Best Regards
@darkman97i
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Seems the file was not uploaded. Can you check the network activity of the browser and in the openkm.log file for an error?

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@darkman97i @zengsentry