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support.off.org returns 502 #198

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teolemon opened this issue Mar 20, 2023 · 1 comment
Closed

support.off.org returns 502 #198

teolemon opened this issue Mar 20, 2023 · 1 comment
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🐛 bug Something isn't working 🎯 P0 Highest priority zammad

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@teolemon
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teolemon commented Mar 20, 2023

What

Part of

@teolemon teolemon added 🐛 bug Something isn't working 🎯 P0 Highest priority zammad labels Mar 20, 2023
@alexgarel
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the webservice was down:

$ sudo systemctl list-units --failed
  UNIT                    LOAD   ACTIVE SUB    DESCRIPTION                     
● sys-kernel-config.mount loaded failed failed Kernel Configuration File System
● zammad-web-1.service    loaded failed failed zammad-web-1.service    

Restarted zammad-web-1.service but it was failing with:

mars 20 13:37:06 off-zammad zammad-web-1.service[843485]: A server is already running. Check /opt/za
mars 20 13:37:06 off-zammad zammad-web-1.service[843485]: Exiting

The pid file exists and contains "153", it's now taken by a system service (cron)…

So I removed the file and restarted:

$ rm /opt/zammad/tmp/pids/server.pid
$ systemctl restart  zammad-web-1.service
$ systemctl status zammad-web-1.service
● zammad-web-1.service
   Loaded: loaded (/etc/systemd/system/zammad-web-1.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2023-03-20 13:38:25 UTC; 7s ago

@alexgarel alexgarel self-assigned this Mar 20, 2023
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Labels
🐛 bug Something isn't working 🎯 P0 Highest priority zammad
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