Question for GRID card not visible

[rchovan]

Description of the Issue

When I connecting to site which use GRID card, Cisco AnyConnect show window with question and answer input box.

Similar windows is visible in OpenConnect too, but question is not visible:

Specifications

• Version: 1.5.2
• Platform: Windows 10, 64bit

Steps to Reproduce the Issue

1. connect to site which require GRID authentication

Expected Behavior

Displayed and visible question received from site.

Actual Behavior

Received question is not readable by user

Other Information

[horar]

Do you see the question text in log of GUI app?

Do you have the same problem with console openconnect tool as well?

[rchovan]

Hi,
I do not use console for connection, and yes, informations for GRID question is available in log. But I need to open log window before connection, because when GUI ask for answer, then I can't open log window.

[horar]

I don't have access to this configuration. Could you please add log file? Thanks.

[rchovan]

Hi,
here is part of the log:

2017-12-21 12:04:06 | 62f8 | Got HTTP response: HTTP/1.1 200 OK
2017-12-21 12:04:06 | 62f8 | Content-Type: text/html; charset=utf-8
2017-12-21 12:04:06 | 62f8 | Transfer-Encoding: chunked
2017-12-21 12:04:06 | 62f8 | Cache-Control: no-cache
2017-12-21 12:04:06 | 62f8 | Pragma: no-cache
2017-12-21 12:04:06 | 62f8 | Connection: Keep-Alive
2017-12-21 12:04:06 | 62f8 | Date: Thu, 21 Dec 2017 11:04:05 GMT
2017-12-21 12:04:06 | 62f8 | X-Frame-Options: SAMEORIGIN
2017-12-21 12:04:06 | 62f8 | X-Aggregate-Auth: 1
2017-12-21 12:04:06 | 62f8 | HTTP body chunked (-2)
2017-12-21 12:04:06 | 62f8 | Enter a response to the grid challenge [I3] [J1] [J2] using a card with serial number 16650.
2017-12-21 12:04:06 | 62f8 | Password form: answer
2017-12-21 12:04:14 | 62f8 | Authentication failed in batch mode, retrying with batch mode disabled

[horar]

Thanks for update. Would it be possible possible you share the server name with me (I will try debug it where we lose this info) - if yes, pls. send it directly to me - no need for login credetals on your server...