insights operator is Degraded

[baturorkun]

my insights operator is Degraded

Unable to report: unable to build request to connect to Insights server: Post "https://cloud.redhat.com/api/ingress/v1/upload": x509: certificate is valid for *.mydomain.com.tr, mydomain.com.tr, not cloud.redhat.com

my main domain: mydomain.com.tr
cluster name : okd
API : api.okd.mydomain.com.tr

I found "https://access.redhat.com/solutions/5807481"

But after applied this solution, 5 extra operators was degraded too

[baturorkun]

I revoked the patch ( deleted ca name ) but my system has still problems
okd-q59nn-master-1 NotReady,SchedulingDisabled master 12d v1.19.2+f173eb4-1049 192.168.2.151 Fedora CoreOS 33.20210117.3.2 5.10.12-200.fc33.x86_64 cri-o://1.19.1

[vrutkovs]

Please attach (or upload to the public file sharing service) must-gather archive

[baturorkun]

hi vadim
I upload the log to my drive and share with you

thanks a lot

[vrutkovs]

That's great, but I'm not a dedicated OKD support person, the community should have access to it to have a look

[baturorkun]

I see. But I noticed that the logs includes domain information and maybe some the other information I don't know. I am not sure to share to the public? :(

[baturorkun]

I found that issue: #71

my domain is like "okd.example.com"

@jdhirst mentioned removing *.okd records.

#71 (comment)

[baturorkun]

I deleted my cluster named "OKD" and created a different name. The insight operator was working.