diff --git a/temba/api/internal/tests.py b/temba/api/internal/tests.py
index 4738ccaf9c..e365da38ff 100644
--- a/temba/api/internal/tests.py
+++ b/temba/api/internal/tests.py
@@ -125,7 +125,7 @@ def test_notifications(self):
     def test_shortcuts(self):
         endpoint_url = reverse("api.internal.shortcuts") + ".json"
 
-        self.assertGetNotPermitted(endpoint_url, [None, self.agent])
+        self.assertGetNotPermitted(endpoint_url, [None])
         self.assertPostNotAllowed(endpoint_url)
         self.assertDeleteNotAllowed(endpoint_url)
 
diff --git a/temba/settings_common.py b/temba/settings_common.py
index 8f439eded5..988871ea83 100644
--- a/temba/settings_common.py
+++ b/temba/settings_common.py
@@ -689,6 +689,7 @@
         "msgs.msg_create",
         "orgs.org_read",
         "orgs.user_list",
+        "tickets.shortcut_list",
     ),
 }