Won't send Email to new User

[MaasBau]

Page on which it happened

index.php?page=users

Steps to reproduce

1. Create new user
2. Press SUBMIT button.

Expected behaviour

Sent Email to User.
Test Email work.

Actual behaviour

Email not sent. Bottom status message is in progress but never ends.

Server configuration

Operating system: Linux teampass 6.1.0-30-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.124-1 (2025-01-12) x86_64

Web server: Apache/2.4.62 (Debian)

Database: 10.11.6-MariaDB-0+deb12u1

PHP version: 8.2.26

Teampass version: 3.1.3.10

Teampass configuration variables:

'activate_expiration' => '0'
'admin_2fa_required' => '1'
'agses_authentication_enabled' => '0'
'allow_import' => '0'
'allow_print' => '0'
'anyone_can_modify' => '0'
'anyone_can_modify_bydefault' => '0'
'api' => '0'
'api_token_duration' => '60'
'bck_script_filename' => 'bck_teampass'
'bck_script_passkey' => '<removed>'
'bck_script_path' => '/var/www/html/TeamPass/backups'
'clean_orphan_objects_task' => ''
'clipboard_life_duration' => '30'
'copy_to_clipboard_small_icons' => '1'
'cpassman_dir' => '/var/www/html/TeamPass'
'cpassman_url' => 'http://<anonym_url>/teampass'
'create_item_without_password' => '0'
'custom_login_text' => ''
'custom_logo' => ''
'date_format' => 'd/m/Y'
'default_language' => 'english'
'default_session_expiration_time' => '60'
'delay_item_edition' => '0'
'disable_show_forgot_pwd_link' => '0'
'duo' => '0'
'duo_failmode' => 'secure'
'duo_host' => '<removed>'
'duo_ikey' => '<removed>'
'duo_skey' => '<removed>'
'duplicate_folder' => '0'
'duplicate_item' => '0'
'email_auth_pwd' => '<removed>'
'email_auth_username' => '<removed>'
'email_debug_level' => '0'
'email_from' => '<removed>'
'email_from_name' => 'TeamPass'
'email_port' => '25'
'email_security' => ''
'email_server_url' => ''
'email_smtp_auth' => ''
'email_smtp_server' => '<removed>'
'enable_ad_user_auto_creation' => '0'
'enable_ad_users_with_ad_groups' => '0'
'enable_attachment_encryption' => '1'
'enable_delete_after_consultation' => '0'
'enable_email_notification_on_item_shown' => '0'
'enable_email_notification_on_user_pw_change' => '0'
'enable_favourites' => '1'
'enable_http_request_login' => '0'
'enable_kb' => '0'
'enable_massive_move_delete' => '0'
'enable_personal_saltkey_cookie' => '0'
'enable_pf_feature' => '0'
'enable_refresh_task_last_execution' => '1'
'enable_send_email_on_user_login' => '0'
'enable_server_password_change' => '0'
'enable_sts' => '0'
'enable_suggestion' => '0'
'enable_tasks_log' => '0'
'enable_tasks_manager' => '1'
'enable_user_can_create_folders' => '0'
'encryptClientServer' => '1'
'favicon' => 'http://localhost/teampass/favicon.ico'
'files_with_defuse' => 'done'
'ga_reset_by_user' => ''
'ga_website_name' => 'TeamPass for ChangeMe'
'get_tp_info' => '1'
'google_authentication' => '0'
'highlight_favorites' => '0'
'highlight_selected' => '0'
'insert_manual_entry_item_history' => '0'
'item_duplicate_in_same_folder' => '0'
'item_extra_fields' => '0'
'items_ops_job_frequency' => '1'
'items_statistics_job_frequency' => '5'
'ldap_and_local_authentication' => '0'
'ldap_bdn' => ''
'ldap_dn_additional_user_dn' => ''
'ldap_group_objectclasses_attibute' => 'top,groupofuniquenames'
'ldap_guid_attibute' => 'objectguid'
'ldap_hosts' => '<removed>'
'ldap_mode' => '0'
'ldap_new_user_is_administrated_by' => '0'
'ldap_password' => '<removed>'
'ldap_port' => '389'
'ldap_ssl' => '0'
'ldap_tls' => '0'
'ldap_tls_certifacte_check' => 'LDAP_OPT_X_TLS_NEVER'
'ldap_type' => '0'
'ldap_user_attribute' => '0'
'ldap_user_dn_attribute' => ''
'ldap_user_object_filter' => ''
'ldap_username' => ''
'limited_search_default' => '0'
'log_accessed' => '1'
'log_connections' => '1'
'maintenance_mode' => '0'
'manager_edit' => '1'
'manager_move_item' => '0'
'max_latest_items' => '10'
'maximum_number_of_items_to_treat' => '100'
'maximum_session_expiration_time' => '60'
'mfa_for_roles' => ''
'migration_to_2127' => 'done'
'nb_bad_authentication' => '0'
'nb_items_by_query' => 'auto'
'number_of_used_pw' => '3'
'number_users_build_cache_tree' => '10'
'oauth2_client_appname' => 'Login with Azure'
'oauth2_client_endpoint' => '<removed>'
'oauth2_client_id' => '<removed>'
'oauth2_client_scopes' => 'openid,profile,email,User.Read,Group.Read.All'
'oauth2_client_secret' => '<removed>'
'oauth2_client_token' => '<removed>'
'oauth2_client_urlResourceOwnerDetails' => ''
'oauth2_enabled' => '0'
'oauth2_tenant_id' => '<removed>'
'offline_key_level' => '0'
'onthefly-backup-key' => '<removed>'
'onthefly-restore-key' => '<removed>'
'otv_expiration_period' => '7'
'otv_is_enabled' => '0'
'password_overview_delay' => '4'
'path_to_files_folder' => '/var/www/html/TeamPass/files'
'path_to_upload_folder' => '/var/www/html/TeamPass/upload'
'personal_saltkey_cookie_duration' => '31'
'personal_saltkey_security_level' => '50'
'proxy_ip' => '<removed>'
'proxy_port' => ''
'purge_temporary_files_task' => ''
'pw_life_duration' => '0'
'pwd_default_length' => '14'
'pwd_maximum_length' => '40'
'rebuild_config_file' => ''
'reload_cache_table_task' => ''
'restricted_to' => '0'
'restricted_to_roles' => '0'
'richtext' => '0'
'roles_allowed_to_print' => '0'
'roles_allowed_to_print_select' => ''
'saltkey_ante_2127' => 'none'
'secure_display_image' => '1'
'send_mail_on_user_login' => '0'
'send_statistics_items' => 'stat_country;stat_users;stat_items;stat_items_shared;stat_folders;stat_folders_shared;stat_admins;stat_managers;stat_ro;stat_mysqlversion;stat_phpversion;stat_teampassversion;stat_languages;stat_kb;stat_suggestion;stat_customfields;stat_api;stat_2fa;stat_agses;stat_duo;stat_ldap;stat_syslog;stat_stricthttps;stat_fav;stat_pf;'
'send_stats' => '0'
'send_stats_time' => '1734416261'
'sending_emails_job_frequency' => '2'
'settings_offline_mode' => '0'
'settings_tree_counters' => '0'
'show_description' => '1'
'show_item_data' => '0'
'show_last_items' => '1'
'show_only_accessible_folders' => '0'
'subfolder_rights_as_parent' => '0'
'syslog_enable' => '0'
'syslog_host' => '<removed>'
'syslog_port' => '514'
'task_maximum_run_time' => '300'
'tasks_log_retention_delay' => '30'
'tasks_manager_refreshing_period' => '20'
'teampass_version' => '3.1.3'
'time_format' => 'H:i:s'
'timestamp' => '1737012921'
'timezone' => 'UTC'
'tree_counters' => '0'
'upgrade_timestamp' => '1737008261'
'upload_all_extensions_file' => '0'
'upload_docext' => 'doc,docx,dotx,xls,xlsx,xltx,rtf,csv,txt,pdf,ppt,pptx,pot,dotx,xltx'
'upload_imageresize_height' => '600'
'upload_imageresize_options' => '1'
'upload_imageresize_quality' => '90'
'upload_imageresize_width' => '800'
'upload_imagesext' => 'jpg,jpeg,gif,png'
'upload_maxfilesize' => '10mb'
'upload_otherext' => 'sql,xml'
'upload_pkgext' => '7z,rar,tar,zip'
'upload_zero_byte_file' => '0'
'url_to_files_folder' => 'http://localhost/teampass/files'
'use_md5_password_as_salt' => '0'
'user_keys_job_frequency' => '1'
'users_personal_folder_task' => ''
'utf8_enabled' => '1'

Updated from an older Teampass or fresh install:

Client configuration

Browser: Firefox - 134.0

Operating system: Windows - 64bits

Logs

Web server error log

 -  ()

Teampass 10 last system errors

Log from the web-browser developer console (CTRL + SHIFT + i)

Insert the log here and especially the answer of the query that failed.