diff --git a/docs/source/prefect.rst b/docs/source/prefect.rst
index 6d09cc30..4980f868 100644
--- a/docs/source/prefect.rst
+++ b/docs/source/prefect.rst
@@ -1,31 +1,19 @@
 Managing Prefect Server
 =======================
 
-Prefect Server is running, but workpool is not available
---------------------------------------------------------
-
-In HPC, you can use the following command to create a work pool.
-
-.. code-block::
-
-   prefect work-pool create "workpool"
-
-**Manual instruction:**
-
-If the prefect server is running, but the workpool is not available, then you can create a workpool by going to the website where the prefect server is hosted. Go to `Work Pools` tab and create a workpool with the name `workpool`. This is the name of the workpool that is defined in [prefect.yaml > definitions > work_pools > name](https://github.com/niaid/image_portal_workflows/pull/353/files#diff-b49a6f022232810a70f1a0c2feffbbe84d018b2418a7996e52430c6063ada3a3R23) file.
 
 Continuous Deployment (dev to qa to prod)
 -----------------------------------------
 
-Assuming that `dev` environment is working as expected, we can promote the environment to `qa` and `prod` as well.
+Server images are promotoed from one environment to the next, i.e. `dev` -> `qa` -> `prod`.
 
-The first thing we need to do is promote the image from `dev` to `qa`.
+For example to promote the image from `dev` to `qa`:
 
 .. code-block::
 
    spaces task -f hedwig.spaces-solution.yaml promote-image -- dev qa
 
-Afterwards, we can deploy the aws infrastructure for `qa` as,
+We can then deploy the aws infrastructure for `qa`:
 
 .. code-block::
 
@@ -52,7 +40,18 @@ Make sure the configurations are correct:
 
       # change it to dev or qa, based on your environment
 
-2. Check prefect config with view
+2. Check HPC worker daemon:
+
+   .. code-block::
+
+      systemctl status hedwig_listener_prod
+
+      
+   Certain scenarios require the deamon to be restarted or reloaded, although typically we do not need to perform this step. (see helper_scripts/.service file) The `systemctl` should restart the worker if killed or on crash. 
+
+
+
+3. Check prefect config with view
 
    .. code-block::
 
@@ -62,7 +61,7 @@ Make sure the configurations are correct:
       export PREFECT_API_KEY=xyz
       export PREFECT_API_URL=abc.com
 
-3. Deploy flows with prefect deploy
+4. Deploy flows with prefect deploy
 
    .. code-block::
 
@@ -71,6 +70,23 @@ Make sure the configurations are correct:
       # However, this will also deploy pytest_runner workflow in other envs (where it's not needed)
       # prefect deploy --all
 
-4. Run worker (properly via the helper_scripts/.service file)
 
-   The service files should restarts the worker when killed. Normally, we would need to do this step
+
+Troubleshooting:
+--------------------------------------------------------
+
+- Prefect Server is running, but workpool is not available
+
+   In HPC, you can use the following command to create a work pool.
+   `prefect work-pool create "workpool"`
+   Enssure prefect server is running, and workpool is not available. If not create a workpool by going to the website where the prefect server is hosted. Go to `Work Pools` tab and create a workpool with the name `workpool`. This is the name of the workpool that is defined in prefect.yaml > definitions > work_pools > name file.
+
+- IMOD unable to find `env`
+
+.. code-block::
+
+   Unable to run command.
+   Cannot run program "env" (in directory "?"): error=2, No such file or directory
+
+Note `directory "?"`, this implies that something is trying to run in a directory that does not exist. Ensure that the daemon is taken down, ensure that `ps aux | grep hedwig` does not list any processes that may be running, ensure that the service file is correct, ensure that the daemon is `reloaded` and `started`.
+
diff --git a/helper_scripts/hedwig_listener_prod.service b/helper_scripts/hedwig_listener_prod.service
index c60bb1f9..abf124d5 100644
--- a/helper_scripts/hedwig_listener_prod.service
+++ b/helper_scripts/hedwig_listener_prod.service
@@ -1,16 +1,24 @@
 
 [Unit]
-Description=Starts the Production listener "Agent" which reaches out to workflow API.
+Description=Starts the Production listener worker, which reaches out to workflow API.
 After=network.target
 
+
 [Service]
 Type=simple
 User=hedwig_prod
 Group=hedwig_prod
-ExecStart=/gs1/home/hedwig_prod/image_portal_workflows/helper_scripts/hedwig_reg_listen.sh listen
-WorkingDirectory=/gs1/home/hedwig_prod
 Environment="HEDWIG_ENV=prod"
 Environment="REQUESTS_CA_BUNDLE=/etc/pki/tls/certs/ca-bundle.crt"
+Environment="PREFECT_API_URL=https://prefect2.hedwig-workflow-api.niaidprod.net/api"
+Environment="IMOD_DIR=/opt/rml/imod"
+WorkingDirectory=/gs1/home/hedwig_prod/image_portal_workflows
+# current setting on prod
+# WorkingDirectory=/gs1/home/hedwig_prod
+
+ExecStart=/gs1/home/hedwig_prod/prod/bin/prefect worker start --pool workpool
+Restart=always
+RestartSec="60s"
 
 [Install]
 WantedBy=multi-user.target