| title | description | author | date | tags | aside | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Expanding design to account for 40 claims |
Updating processing flow to allow designs to account for 40 claims and differing information |
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2024-07-30 |
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Version 3 claim id's for processing
100 Submitted: Z1Z-F1J6-3XF7-A Approved: Z8S-F1J6-4GH7-A Rejected: K93-SK68-3S2K-A
60 Submitted: WR5-R2P4-DSL4-B Approved: R4Y-NL7G-D967-B Rejected: NLE-BMDT-68ZI-B
40 Submitted: R7J-NC3G-D967-C Approved: R4Y-NL7G-D967-C Rejected: K92-HD52-7GD9-C
To complete the functionality for a 60/40 TU claim to be processed, the 40 part needs to be accounted for in the designs. Because 40 claims are closely linked with 60, they were considered during the design process for 60 to allow for a holistic journey and reduce amount of work needing to be done in the future to update.
We believe that the same info about the organisation, training and submitter Will be needed for processors As it will help them follow the same process as they did for 60 with familiarity on layout
We believe that only the evidence of completion and not payment Will be needed for processors As it will help that focus on the important information to processing that relevant part of claim
We believe that the yes option having no further input needed Will be needed for processors As it will not need any further information from the processors to calculate the reimbursement amount, this is information already supplied during the 60 part processing.
We believe that reiterating reimbursment amount breakdown Will be needed for processors As it will be very clear what the next steps are and why
We believe that reiterating reimbursment amount on the approved claim screen Will be needed for future processors As it will be very clear on what happened on this claim.
- 60 and 40 being seperate wasn't liked as participants thought of them as
- Adding content to link 60 and 40 claims together
- Allowing to be searched on with combined claim number
We believe that linking the other part of the 60/40 claim Will be needed for processors As they will be able to understand the situation going on with the other part to build the mental scaffolding in their head and see where the other part is up to in processing.