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Can´t play voice messages on Android v19.0.1 #3978

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Expello opened this issue Jun 22, 2024 · 7 comments
Open

Can´t play voice messages on Android v19.0.1 #3978

Expello opened this issue Jun 22, 2024 · 7 comments
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bug Something isn't working

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@Expello
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Expello commented Jun 22, 2024

Steps to reproduce

  1. record a voice message or receive one
  2. try to play them
  3. popup error message says "some problem happend"

Expected behaviour

The message should be played

Actual behaviour

The message is not played

Device brand and model

Google Pixel 7a

Android version

14

Nextcloud Talk app version

19.0.1

Nextcloud server version

Nextcloud Hub 8 (29.0.2)

Talk version

19.0.3

Custom Signaling server configured

None

Custom TURN server configured

Yes

Custom STUN server configured

Yes

Android logs

No response

Server log

No response

Additional information

No response

@Expello Expello added 0. Needs triage bug Something isn't working labels Jun 22, 2024
@mahibi
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mahibi commented Sep 23, 2024

Sorry for the late answer @Expello

Does this happen always or does it sometimes work/ sometimes not?
Maybe @rapterjet2004 has an idea?

@rapterjet2004
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Might have been fixed in the recent version, @Expello can you test on the latest? https://github.com/nextcloud/talk-android/releases

@Expello
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Expello commented Oct 12, 2024

Sorry for the late reply.... unfortunately it still does not work.

Error message, unfortunately something went wrong.

@Expello
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Expello commented Oct 12, 2024

Sorry for the late answer @Expello

Does this happen always or does it sometimes work/ sometimes not? Maybe @rapterjet2004 has an idea?

Unfortunately it always doesn't work...

But not on a Samsung S8 and not on a Samsung S22 either.

@Expello
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Expello commented Oct 18, 2024

I have found the solution.

the chat name was written as follows.

...::CHATNAME::.

changed to

CHATNAME

the dots and colons were the problem :-)

@rapterjet2004
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rapterjet2004 commented Oct 18, 2024

What was your exact chat name before and after?

@Expello
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Expello commented Oct 18, 2024

Before
..::GOLF CHAT::..

After
GOLF CHAT

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