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Fails to load all applications #119

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NickleShy opened this issue May 25, 2023 · 2 comments
Open

Fails to load all applications #119

NickleShy opened this issue May 25, 2023 · 2 comments
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bug Something isn't working

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@NickleShy
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Description of issue

We currently have over 24K APM services across multiple subaccounts, under one main account. Whether using v1 or v2, I don't get all of those loaded. Loading takes sometimes 30 mins and even then, I get at most 15K-16K loaded. Usually, loading doesn't complete at all.

Steps to replicate

  1. https://one.newrelic.com/
  2. apps
  3. agent groundskeeper
  4. onscreen it says "Agent Groundskeeper v2, Switch to v1, Scanning 24814 applications"
  5. stuck here for hours, status bar never finishes

-OR-

  1. https://one.newrelic.com/
  2. apps
  3. agent groundskeeper
  4. onscreen it says "Agent Groundskeeper v2, Switch to v2, filter bar defaulted to agents < 2 weeks old and Out of date, Loaded x applications
  5. stuck here for hours, status bar never finishes

Expected Behaviour

  • step 5 shows 24814 applications loaded
  • all reports, filters are running against 24814 applications

Relevant Logs / Console output

Your Environment

  • NR1 CLI version used:
  • Browser name and version: Google Chrome Version 113.0.5672.127 (Official Build) (64-bit)
  • Operating System and version: Windows 10 Enterprise 22H2

Additional context

Opened a ticket with New Relic knowing they have had challenges scaling to our volume before and they sent me here

@NickleShy NickleShy added the bug Something isn't working label May 25, 2023
@amit-y
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amit-y commented May 25, 2023

Hi @NickleShy! Thanks for reaching out. Are seeing any error messages in your browser's console? If so, could you please post it here? Please make sure you remove any account specific information before posting it.

Alternatively, you can have your account team reach out to us internally with any error messages you're seeing in the console. Just have them contact the Labs - Viz team.

@NickleShy
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no error messages.

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