[Bug Report] **Please describe the bug shortly**

[medulao]

Topic Type

Cannot Synchronize

Detail of the issue

Hello there
My Neuron wallet on my laptop has been syncing for 2 days.
Currently on 94.65% for 3 hours.

My CKB balance is showing 0

I have reinstalled the neuron wallet.

I have also cleared the catch

I needed to upgrade ASAP

I need help please

bundled-ckb.log

No response

bundled-ckb-light-mainnet.log

No response

main.log

No response

status.log

No response

[Keith-CY]

Hi @medulao could you upload the debug information for us to check why the synchronization is halted?

The debug information could be exported by Menu => Help => Export Debug Information and uploaded by drag&drop it into the chatbox.

[Keith-CY]

my ckb has disappeared. my neuron wallet is 100% synced.

from nervos telegram forum i got the link on how to upgrade

[external link]

i clicked on the link ☝️and from there i clicked on wallet connect and a box came up with where to insert 12 phrase/ seeds.

i inserted my neuron wallet 12 seeds and after clicking ,the` metamask logo came up on top of the box.

now the new wallet that i installed yesterday is 100 % synced.

my neuron wallet is showing 0

please help me

Hi @medulao

Please check the balance in the CKB Explorer(https://explorer.nervos.org/) and confirm if there are any abnormal transactions(not initiated by you).

Since you've exposed your seeds on an unknown website, the wallet is at risk.

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[medulao]

How can I find out which one is my transactions
What do I need to do

[medulao]

The link I used for the upgrade was given on the telegram channel
Suspicious Link

I have over 1.8 million CKB which has disappeared

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[Keith-CY]

How can I find out which one is my transactions What do I need to do

You can visit the CKB Explorer, search for your address, and check whether any transactions occurred after your last operation or if there are any transactions that transferred all your balance out.

[Keith-CY]

The link I used for the upgrade was given on the telegram channel migration.affluentstrades.com/wallet.html

I have over 1.8 million CKB which has disappeared

I've never seen this website

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[medulao]

My neuron wallet is showing no recent activities.
it is blank.

How can I reinstall my previous neuron wallet with my previous password ?

[Keith-CY]

My neuron wallet is showing no recent activities. it is blank.

How can I reinstall my previous neuron wallet with my previous password ?

You can reinstall Neuron by the following steps:

1. Back up you wallet: Menu => Wallet => Backup Current Wallet, you will get an encrypted file, keep it safe;

2. Download the latest Neuron from GitHub: https://github.com/nervosnetwork/neuron/releases/tag/v0.120.0 and install it
3. Usually, your existing wallet will appear automatically. If you are installing on a new computer, you can import your wallet by Menu => Wallet => Import Wallet => Import from Keystore and select the file you get in step 1

[medulao]

I installed new version of neuron wallet yesterday.

it is synced 100%

My CKB balance is showing 0

[KatieElizabeth348]

NEVER EVER TELL ANYONE YOUR SECRET CODE. Sounds like a sweeper bot was installed. Whatever crypto comes in is immediately stolen. I would discontinue using that wallet. You learned a very valuable lesson. Do not use that wallet for anything. Delete it & sync a new wallet and keep your new seed phrase written on paper.

…

On Thu, Jan 9, 2025, 9:13 AM medulao ***@***.***> wrote: I installed new version of neuron wallet yesterday. it is synced 100% My CKB balance is showing 0 — Reply to this email directly, view it on GitHub <#3294 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BNTC3MFUCMZZDL5TVGVUQBL2JZ7Y7AVCNFSM6AAAAABU3ETQH6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOBQGMYTMNBWGU> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[medulao]

Suspicious Link
☝️
This website is on Nervos Telegram channel for upgrade.

my 1.8 million CKB has disappeared

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[medulao]

Suspicious Link

☝️This link is on Nervos Telegram channel. It is advised that this link should be used for updates

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[medulao]

I just saw it now someone has transferred CKB from my wallet.The CKB was transferred out yesterday at 16:53 hours

Someone has transferred 141.0001803CKB from my neuron wallet

How can I recover it

[medulao]

Someone transferred my CKB from my neuron wallet yesterday. I just found out when I reinstalled the wallet.

Any chance of retrieving my CKB please

below are the transactions

0xf167153dc44e3abc101a47c9c57f794dc912ddb1a4abc79f36fed2ed6a52e74b

0x6267ae23b208e713682d4d81553752eddf9be28e9232d6b8d6c9dbfe9bd3de75

[medulao]

Found the transactions on CKB MIRANA MAINNET

[medulao]

ckb1qzda0cr08m85hc8jlnfp3zer7xulejywt49kt2rr0vthywaa50xwsqgz6r0xu2lugptpvc07ez8t4hy7cuqaw0cnpk3nm

ckb1qzda0cr08m85hc8jlnfp3zer7xulejyw...d7pwlumkm47jtgg5j4kf2a7a4yr7qr0pwnc

[medulao]

All the fraudulent transactions are on the CKB MIRANA MAINNET.

I will be so much happier if my CKB can be retrieved.I think the compromise happened when I was trying to upgrade yesterday

[github-actions]

An external link is mentioned in the comment above. Please verify the link's safety before visiting.

[medulao]

I found my missing CKB on MIRANA MAINNET.
How can I retrieve my ckb back to my wallet
Help me please

All the transactions on CKB MIRANA MAINNET
Left my neuron wallet yesterday 8/1/2025

The transaction was made due to the upgrading bug and my ckb 1.861,51900069753 was sent out

All the transactions are on MIRANA MAINNET

0xf167153dc44e3abc101a47c9c57f794dc912ddb1a4abc79f36fed2ed6a52e74b

0x6267ae23b208e713682d4d81553752eddf9be28e9232d6b8d6c9dbfe9bd3de75

ckb1qzda0cr08m85hc8jlnfp3zer7xulejywt49kt2rr0vthywaa50xwsqgz6r0xu2lugptpvc07ez8t4hy7cuqaw0cnpk3nm

ckb1qzda0cr08m85hc8jlnfp3zer7xulejyw...d7pwlumkm47jtgg5j4kf2a7a4yr7qr0pwnc

[medulao]

Can someone answer the above questions please