[303] Lost Deposit Issue - Transaction Inquiry

[near-dx]

Title:
Lost Deposit Issue - Transaction Inquiry
Description:
please help me i am lost my deposits
Txn Хэш
8nkwxYiARHjF54596YVwFSdZFGr7KYe2TipscQacq7xi
Статус
Success
Высота блока
138,293,549
Метка времени
51 minutes ago (Jan-27-2025 12:56:54 AM +UTC)
Shard Number
0
Transaction Actions
Transfer17.161008 Ⓝ
From8941001600...579c839
To0x7872ea4b...a320b63
От
8941001600946ce82e6bd321016a4cae9dfa3d0178d957a520f6cba3f579c839
Кому
0x7872ea4bf8a89bc49d39476c7b3756402a320b63
Стоимость депозита
0 Ⓝ ($0)
Комиссия за транзакцию
0.000407 Ⓝ ($0.001898)
Summary:
The customer is reporting a lost deposit and has provided transaction details, including transaction hash, status, block height, timestamp, shard number, and involved accounts. The transaction appears to have been marked as successful but the deposit amount is showing as $0. The customer's mood is negative due to the issue, and immediate investigation is required to resolve the matter. Please verify the transaction and assist the customer in locating their funds or explaining the issue.

Info

Reported by: Guest ([email protected]) - Open in Gleap
Location: AZ
Type: 🚨 BUG

🔗 Open share link
🌍 Open ticket in Gleap

Metadata

browserName: Chrome(109.0.0.0)
userAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
browser: Chrome
systemName: Windows
sessionDuration: 73
devicePixelRatio: 1
screenWidth: 1440
screenHeight: 900
innerWidth: 1355
innerHeight: 757
currentUrl: https://docs.near.org/concepts/protocol/transactions
language: az
sdkVersion: 13.7.3
sdkType: javascript
environment: prod

[near-dx]

Internal note 📝: The customer is reporting a lost deposit and has provided transaction details, including transaction hash, status, block height, timestamp, shard number, and involved accounts. The transaction appears to have been marked as successful but the deposit amount is showing as $0. The customer's mood is negative due to the issue, and immediate investigation is required to resolve the matter. Please verify the transaction and assist the customer in locating their funds or explaining the issue.