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Error code 403 and 429 logging in #53

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andyb2000 opened this issue May 9, 2022 · 1 comment
Open

Error code 403 and 429 logging in #53

andyb2000 opened this issue May 9, 2022 · 1 comment

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@andyb2000
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andyb2000 commented May 9, 2022

Hi,
Just grabbed the binaries and trying this, but it will not let me sign in.
MCHFuse version 0.4.0 (2022-02-20T11:44:24Z, 40975bd)

When running the login it fails as follows:
# mchfuse --debug -c /etc/mchfuse.conf Mycloud /media/WD-cloud 2022/05/09 09:14:51 Failure signing in My Cloud Home account: status code 403 logging in on https://prod.wdckeystone.com/authrouter/oauth/token: unexpected status code
The credentials in /etc/mchfuse.conf are correct and enclosed in double-quotes. I've also tried passing on the command line username/password and same issue. My username and password don't have any unusual characters in, etc.
After a few attempts I then get error:
# mchfuse --debug -c /etc/mchfuse.conf Mycloud /media/WD-cloud 2022/05/09 09:15:13 Failure signing in My Cloud Home account: status code 429 logging in on https://prod.wdckeystone.com/authrouter/oauth/token: unexpected status code
And I get an email from WD stating my account has been blocked due to incorrect sign-in attempts:
`

We detected a suspicious login attempt from XX, XX using the IP Address: X.X.X.X
`
(It then lets me unblock it, which I then do)
So it suggests it's hitting the WD auth servers, but for some reason getting a 403 forbidden error so not authenticating correctly. Not sure what else it could be!
Thanks for your help.

@fadjar
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fadjar commented Jul 16, 2022

I have the same problem.
However, I have experienced a problem to sign in using WD discovery in windows OS before.
Previously, the login had used home.mycloud.com. But suddenly, it changed to login to auth0.accounts.westerndigital.com.
Maybe, this has a correlation with the occurred error.

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