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CLA: Add options for second and third callbacks for web cases #422

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StuartHollands opened this issue Jan 20, 2016 · 0 comments
Open

CLA: Add options for second and third callbacks for web cases #422

StuartHollands opened this issue Jan 20, 2016 · 0 comments

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@StuartHollands
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Clients are only receiving one call back on web cases and therefore an inferior service. Web cases are being treated differently, but the process should actually be the same for both. We need to;

  • Create outcomes so that it is possible to log a second and third callback
  • Amend copy referring to 'one call back' to something more appropriate
@StuartHollands StuartHollands changed the title CLA: Check that web cases are treated in the same way as telephone cases CLA: Add options for second and third callbacks for web cases Jan 21, 2016
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@StuartHollands