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Cached getAgentAvailability for unauthenticated conversations #331

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alecam opened this issue Jun 7, 2024 · 1 comment
Closed

Cached getAgentAvailability for unauthenticated conversations #331

alecam opened this issue Jun 7, 2024 · 1 comment

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@alecam
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alecam commented Jun 7, 2024

Hello,
will it be possibile to have a non-cached version of getAgentAvailability for unauthenticated conversations?

In my scenario I would like to call it every n-seconds/minutes to check for agent availability and react to it as soon as an agent is available but it is not possible right now since it seems like the response of the getAgentAvailability is cached.

Thank you
Alessio
@xTEddie
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xTEddie commented Oct 18, 2024

It is currently not supported. getAgentAvailability only applies for authenticated chat only.

@xTEddie xTEddie closed this as completed Oct 18, 2024
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@xTEddie @alecam