GitHub Issue Title: “Bug: App crashes on startup

[mj06092000]

Issue Description

I encountered a critical issue where the app crashes immediately upon startup. This is a major problem as it prevents users from using the app entirely.

Steps to Reproduce

1. Open the app.
2. Observe the crash.

Expected Behavior

The app should start up without any crashes and allow users to use its features.

Actual Behavior

The app crashes as soon as it's launched.

Environment

• App Version: [Specify the app version]
• Device: [Specify the device and OS version]
• Any other relevant information: [Add any additional context or information that might be helpful in diagnosing the issue]

Please let me know if you need any more information to investigate and resolve this issue. Thanks!

[TBTS-2011]

Issue Description

I encountered a critical issue where the app crashes immediately upon startup. This is a major problem as it prevents users from using the app entirely.

Steps to Reproduce

1. Open the app.
2. Observe the crash.

Expected Behavior

The app should start up without any crashes and allow users to use its features.

Actual Behavior

The app crashes as soon as it's launched.

Environment

• App Version: [Specify the app version]
• Device: [Specify the device and OS version]
• Any other relevant information: [Add any additional context or information that might be helpful in diagnosing the issue]

Please let me know if you need any more information to investigate and resolve this issue. Thanks!

Greetings @mj06092000,

Procedures to fix the issue:

• The Operating System is not giving proper system and permission requirements.

• The app doesn't support your version of Android.

• Your installed version of the app is out of date.

• The application requires a better network connection than the one you are connected to (not relevant though).

• Your device is out of storage space and the app doesn't have access to enough system memory to execute properly.

Expected behavior:

The application should open without any crashes and allow users to interact with it.

Actual behavior:

The app crashes as soon as it's launched, even I am facing the exact same issue. I am not sure if Microsoft could fix this issue, but I have listed some posible ways to fix this problem but I don't think they could help if you too are using an old phone or any other test devices to run this application on, so it's better to let the repository's owners to handle this.

Environment

App Version: [Latest release v.27.1.410926306]

Device: [Android 8.0 Oreo]

Other information: The screenshot below was taking on a test phone that uses the above given specifications.