diff --git a/app/models/bot/smooch.rb b/app/models/bot/smooch.rb
index d346671144..2ba68ffd6b 100644
--- a/app/models/bot/smooch.rb
+++ b/app/models/bot/smooch.rb
@@ -302,7 +302,7 @@ def self.run(body)
       when 'message:delivery:failure'
         self.resend_message(json)
         true
-      when 'conversation:start'
+      when 'conversation:start', 'conversation:referral'
         message = {
           '_id': json['conversation']['_id'],
           authorId: json['appUser']['_id'],