[Bug] Incorrect data for exit rates in transition overview with segments.

[web-uni-jena]

What happened?

If you select a segment where the metric "Page URL is" is used, incorrect exit rates are displayed for the transitions.

The rate is always close to 100%.

As soon as you look at the transition for this single page without a segment, correct and realistic data is displayed.

However, for the metrics exit rates and bounce rates for the selected page in the "Pages" report, the values for the selection with segment or without match.

This seems to be a bug in the transitions. Or is there another explainable reason for this?

What should happen?

Both views, whether with segment or without, should display identical exit rates.

How can this be reproduced?

Analyse exit rates for the transitions dimension with and without segmentation

Matomo version

5.1.1 (self-host)

PHP version

8.3.10

Server operating system

No response

What browsers are you seeing the problem on?

No response

Computer operating system

No response

Relevant log output

No response

Validations

• Read our Contributing Guidelines.
• Follow our Security Policy.
• Check that there isn't already an issue that reports the same bug to avoid creating duplicates.
• The provided steps to reproduce is a minimal reproducible of the Bug.

[des-innocraft]

Hi @web-uni-jena Thank you for creating the issue and bringing this to our attention, that's very appreciated. We have reviewed and triaged the problem internally, and we have confirmed it is an issue. Our team will prioritise this, and we will update you on the progress here when we have an update to share. If you have any further information or questions, please feel free to add them here.