"This site can’t be reached" when attempting to use plugin?

[kmaling]

I need to get some data out of Mantis for a client and tried using this plugin and while it installs fine, when I attempt to use it I get the following error:

This site can’t be reachedThe webpage at https://XXX/plugin.php?page=ZipExport/export.php might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE

Anyone else run into this issue? All other plugins on the install, etc. work fine.

Thanks,
Kristin.

[CasN]

Did you check if the file is there?
Check here:
your_mantis_dir/plugins/ZipExport/pages/export.php

[kmaling]

I did, and it's there.

[CasN]

Did you install the php_zip module?

[CasN]

sorry, php-zip

[CasN]

I found the issue but have not yet really solved it. So version info is blocked for now.
Download export.php again and move it in the correct place.
Will relese a new version once this is fixed properly

[kmaling]

I just downloaded export.php again (https://github.com/mantisbt-plugins/ZipExport/blob/master/pages/export.php), but still getting the same error.

[CasN]

That is strange, lines 141 and 149 should be commented, correct?

[kmaling]

Both of those lines are commented out.

[CasN]

In that case clear the cache, restart browser.
I do get a nice download.
Issue was down to the fact that there was no version which was not checked, in next release it will be.