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Options totals not calculated correctly on configurable product #39488

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jdereus87 opened this issue Dec 17, 2024 · 5 comments
Open
1 of 5 tasks

Options totals not calculated correctly on configurable product #39488

jdereus87 opened this issue Dec 17, 2024 · 5 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p6 Indicates original Magento version for the Issue report.

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@jdereus87
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Preconditions and environment

Magento 2.4.6-p6

Steps to reproduce

  • Create configurable product
  • Give it multiple customizable options (checkbox) with fixed prices
  • Page calculation give a correct total
  • Cart total does not reflect the correct total as was shown on PDP

Expected result

Total is the same as PDP

Actual result

Total is not the same as on PDP and an incorrect calculation

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Dec 17, 2024

Hi @jdereus87. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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m2-assistant bot commented Dec 17, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6-p6 Indicates original Magento version for the Issue report. label Dec 17, 2024
@jdereus87
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@magento give me 2.4.6-p6 instance

@jdereus87
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@magento give me 2.4.7 instance

@engcom-Bravo
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Hi @jdereus87,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop magento instance and the issue is not reproducible.Kindly refer the screenshots.

Steps to reproduce

  • Create configurable product
  • Give it multiple customizable options (checkbox) with fixed prices
  • Page calculation give a correct total
  • Cart total does not reflect the correct total as was shown on PDP
Screenshot 2024-12-19 at 10 29 02 am Screenshot 2024-12-19 at 10 29 27 am

Total is the same as PDP.

Kindly recheck the issue in Latest 2.4-develop magento instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Dec 19, 2024
@engcom-Bravo engcom-Bravo moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Dec 19, 2024
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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p6 Indicates original Magento version for the Issue report.
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