operate_node.md

Functional description

operate ticket's state

Request Parameters

{{ common_args_desc }}

Interface Parameters

Field	Type	Required	Description
sn	string	YES	ticket number
operator	string	YES	ticket's state operator
state_id	int	YES	state id
action_type	string	YES	operation type： TRANSITION（submit）/CLAIM（claim）/DISTRIBUTE（assin）/DELIVER（deliver）
fields	array	NO	ticket fields (submit)
processors_type	string	NO	operator type（assign and deliver）： GENERAL（general role）/PERSON（person）
processors	string	NO	operator（assign and deliver）： role id when processors_type is GENERAL else username
action_message	string	NO	operate message（deliver）

demo1：submit

{  
    "bk_app_secret": "xxxx", 
    "bk_app_code": "xxxx", 
    "bk_token": "xxxx",
	"sn": "NO2019110816441094",
	"operator": "zhangsan",
	"action_type": "TRANSITION",
	"state_id": 4,
    "fields": [{
        "key": "SHENPIJIEGUO",
        "value": "TONGYI"
    },{
        "key": "SHENPIBEIZHU",
        "value": "hello"
    }]	
}  

demo2：deliver

{
	"sn": "NO2019110710341888",
	"operator": "zhangsan",
	"action_type": "DELIVER",
	"action_message": "test",
	"processors": "zhangsan",
	"processors_type": "PERSON",
	"state_id": 4
} 

demo3：claim

{
	"sn": "NO2019110816441094",
	"operator": "zhangsan",
	"action_type": "CLAIM",
	"state_id": 4
}

Return Result Example

{
    "message": "success",
    "code": 0,
    "data": [],
    "result": true
}

Return Result Description

Field	Type	Description
result	bool	true/false, indicate success or failure
code	int	return code. 0 indicates success, other values indicate failure
message	string	error message returned when result is false
data	object	data returned when result is true, details are described below