[BUG] 'SSL certificate problem: unable to get local issuer certificate'

[the-unknown]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

Downloads won't start, because of the follwing error message:
'SSL certificate problem: unable to get local issuer certificate'

Expected Behavior

Downloads start as usual

Steps To Reproduce

1. Setup a Raspberry Pi with Rasberry Pi OS
   

2. Install Docker incl. docker compose
   

3. Get docker compose file content from from README
   

4. run the server
   

Environment

- OS:Rasberry Pi OS (Debian 12) aarch64
- How docker service was installed:
Using this tutorial: https://docs.docker.com/engine/install/debian/

CPU architecture

arm64

Docker creation

version: "2.1"
services:
  pyload-ng:
    image: lscr.io/linuxserver/pyload-ng:latest
    container_name: pyload-ng
    network_mode: 'host'
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=Etc/UTC
    volumes:
      - ./config:/config
      - /media/terrastore/downloads:/downloads
    restart: unless-stopped

Container logs

5454	2024-01-06 15:55:15	DEBUG	pyload	ADDON ExternalScripts: No script found under folder `download_processed`
5455	2024-01-06 15:55:15	DEBUG	pyload	ADDON ExternalScripts: No script found under folder `package_processed`
5456	2024-01-06 15:55:15	DEBUG	pyload	ADDON ExternalScripts: No script found under folder `package_failed`
5457	2024-01-06 15:55:15	WARNING	pyload	Download failed: d3b1a486-33c6-4801-a013-b3cad29b8e79.part12.rar | (60, 'SSL certificate problem: unable to get local issuer certificate')
5458	? 	?	?	Traceback (most recent call last):
5459	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/core/threads/download_thread.py", line 55, in run
5460	? 	?	?	    pyfile.plugin.preprocessing(self)
5461	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/plugins/base/hoster.py", line 291, in preprocessing
5462	? 	?	?	    return self._process(*args, **kwargs)
5463	? 	?	?	           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
5464	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/plugins/base/downloader.py", line 103, in _process
5465	? 	?	?	    self.process(self.pyfile)
5466	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/plugins/base/simple_downloader.py", line 286, in process
5467	? 	?	?	    self.download(self.link, disposition=self.DISPOSITION)
5468	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/plugins/base/downloader.py", line 330, in download
5469	? 	?	?	    newname = self._download(
5470	? 	?	?	              ^^^^^^^^^^^^^^^
5471	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/plugins/base/downloader.py", line 238, in _download
5472	? 	?	?	    newname = self.req.http_download(
5473	? 	?	?	              ^^^^^^^^^^^^^^^^^^^^^^^
5474	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/core/network/browser.py", line 116, in http_download
5475	? 	?	?	    name = self.dl.download(chunks, resume)
5476	? 	?	?	           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
5477	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/core/network/http/http_download.py", line 132, in download
5478	? 	?	?	    self._download(chunks, resume)
5479	? 	?	?	  File "/lsiopy/lib/python3.11/site-packages/pyload/core/network/http/http_download.py", line 275, in _download
5480	? 	?	?	    raise ex or Exception
5481	? 	?	?	pycurl.error: (60, 'SSL certificate problem: unable to get local issuer certificate')
5482	2024-01-06 15:55:15	INFO	pyload	Debug Report written to /tmp/pyLoad/debug_DdownloadCom_2024-01-06_15-55-15.zip
5483	2024-01-06 15:55:15	DEBUG	pyload	ADDON ExternalScripts: No script found under folder `download_failed`
5484	2024-01-06 15:55:15	INFO	pyload	ADDON UnSkipOnFail: Looking for skipped duplicates of: d3b1a486-33c6-4801-a013-b3cad29b8e79.part12.rar (pid:3)
5485	2024-01-06 15:55:15	INFO	pyload	ADDON UnSkipOnFail: No duplicates found
5486	2024-01-06 15:55:15	DEBUG	pyload	ADDON ExternalScripts: No script found under folder `all_downloads_processed`
5487	2024-01-06 15:55:15	DEBUG	pyload	All downloads processed

[the-unknown]

You might want to take a look at:
https://gitlab.com/dedyms/pyload-ng

There the downloads work, without an SSL error (although I can't use it, as it seems not to support a persistent config)

[LinuxServer-CI]

This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

[duderinio247]

I had the same problem with ddownload.com and was able to solve it by adding the corresponding certificates.

The procedure is described here:
pyload/pyload#4273 (comment)

and the certificate can be downloaded here
https://support.globalsign.com/ca-certificates/intermediate-certificates/alphassl-intermediate-certificates

I have added both certificates to the cacert.pem file and it works for me now.

[LinuxServer-CI]

This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

[github-actions]

This issue is locked due to inactivity