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‎agents.txt

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2nX9F,Agent 1

‎answered.php

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‎asmanager.php

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<?php
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/*
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Copyright 2007, 2008 Nicolás Gudiño
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This file is part of Asternic Call Center Stats.
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Asternic Call Center Stats is free software: you can redistribute it
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and/or modify it under the terms of the GNU General Public License as
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published by the Free Software Foundation, either version 3 of the
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License, or (at your option) any later version.
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Asternic Call Center Stats is distributed in the hope that it will be
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useful, but WITHOUT ANY WARRANTY; without even the implied warranty of
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MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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GNU General Public License for more details.
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You should have received a copy of the GNU General Public License
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along with Asternic Call Center Stats. If not, see
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<http://www.gnu.org/licenses/>.
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*/
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// AMI Class based on phpagi-asmanager.php by
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// Matthew Asham <[email protected]>
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class AsteriskManager
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{
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var $socket = NULL;
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var $server;
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var $port;
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function AsteriskManager() { }
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function send_request($action, $parameters=array()) {
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$command = "Action: $action\r\n";
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foreach($parameters as $var=>$val) {
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$command .= "$var: $val\r\n";
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}
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$command .= "\r\n";
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fwrite($this->socket, $command);
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return $this->get_response(true);
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}
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function get_response($allow_timeout=false) {
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$timeout = false;
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do {
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$type = NULL;
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$parameters = array();
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if (feof($this->socket)) {
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return false;
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}
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$buffer = trim(fgets($this->socket, 4096));
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while($buffer != '') {
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$a = strpos($buffer, ':');
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if($a) {
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if(!count($parameters)) { // first line in a response?
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$type = strtolower(substr($buffer, 0, $a));
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if(substr($buffer, $a + 2) == 'Follows') {
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// A follows response means there is a multiline field that follows.
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$parameters['data'] = '';
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$buff = fgets($this->socket, 4096);
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while(substr($buff, 0, 6) != '--END ') {
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$parameters['data'] .= $buff;
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$buff = fgets($this->socket, 4096);
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}
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}
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}
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// store parameter in $parameters
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$parameters[substr($buffer, 0, $a)] = substr($buffer, $a + 2);
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}
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$buffer = trim(fgets($this->socket, 4096));
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}
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// process response
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switch($type) {
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case '': // timeout occured
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$timeout = $allow_timeout;
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break;
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case 'event':
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// Process event with $parameters ?
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break;
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case 'response':
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break;
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default:
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// $this->log('Unhandled response packet from Manager: ' . print_r($parameters, true));
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break;
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}
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} while($type != 'response' && !$timeout);
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return $parameters;
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}
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function connect($server='localhost', $username='admin', $secret='amp111') {
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// Extract port if specified
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if(strpos($server, ':') !== false) {
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$parts = explode(':', $server);
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$this->server = $parts[0];
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$this->port = $parts[1];
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} else {
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$this->server = $server;
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$this->port = "5038";
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}
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$errno = $errstr = NULL;
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$this->socket = @fsockopen($this->server, $this->port, $errno, $errstr);
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if(!$this->socket) {
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$this->log("Unable to connect to manager {$this->server}:{$this->port} ($errno): $errstr");
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return false;
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}
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// read the header
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$str = fgets($this->socket);
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if($str == false) {
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$this->log("Asterisk Manager header not received.");
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return false;
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}
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// login
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$res = $this->send_request('login', array('Username'=>$username, 'Secret'=>$secret));
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if(false) {
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$this->log("Failed to login.");
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$this->disconnect();
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return false;
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}
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return true;
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}
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function disconnect() {
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$this->logoff();
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fclose($this->socket);
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}
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function Command($command) {
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return $this->send_request('Command', array('Command'=>$command));
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}
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function ExtensionState($exten, $context='', $actionid='') {
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return $this->send_request('ExtensionState', array('Exten'=>$exten, 'Context'=>$context, 'ActionID'=>$actionid));
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}
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function Hangup($channel) {
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return $this->send_request('Hangup', array('Channel'=>$channel));
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}
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function Logoff() {
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return $this->send_request('Logoff');
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}
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function log($message, $level=1)
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{
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error_log(date('r') . ' - ' . $message);
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}
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}
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?>

‎auxstate_helper.php

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<?php
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/*
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Copyright 2007, 2008 Nicolás Gudiño
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This file is part of Asternic Call Center Stats.
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Asternic Call Center Stats is free software: you can redistribute it
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and/or modify it under the terms of the GNU General Public License as
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published by the Free Software Foundation, either version 3 of the
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License, or (at your option) any later version.
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Asternic Call Center Stats is distributed in the hope that it will be
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useful, but WITHOUT ANY WARRANTY; without even the implied warranty of
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MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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GNU General Public License for more details.
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You should have received a copy of the GNU General Public License
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along with Asternic Call Center Stats. If not, see
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<http://www.gnu.org/licenses/>.
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*/
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$time = microtime();
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$time = explode(' ', $time);
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$time = $time[1] + $time[0];
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$begintime = $time;
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$inuse = Array();
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$dict_queue = Array();
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require("config.php");
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require("asmanager.php");
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require("realtime_functions.php");
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if(isset($_SESSION['QSTATS']['hideloggedoff'])) {
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$ocultar= $_SESSION['QSTATS']['hideloggedoff'];
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} else {
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$ocultar="false";
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}
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if(isset($_SESSION['QSTATS']['filter'])) {
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$filter= $_SESSION['QSTATS']['filter'];
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} else {
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$filter="";
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}
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$am=new AsteriskManager();
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$am->connect($manager_host,$manager_user,$manager_secret);
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$channels = get_channels ($am);
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//echo "<pre>";print_r($channels);echo "</pre>";
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foreach($channels as $ch=>$chv) {
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list($chan,$ses) = explode("-",$ch,2);
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$inuse["$chan"]=$ch;
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}
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$queues = get_queues ($am,$channels);
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//echo "<pre> queue";print_r($queues);echo "</pre>";
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foreach ($queues as $key=>$val) {
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$queue[] = $key;
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}
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echo "<input type=checkbox name='hidelogedoff' onClick='sethide(this)' ";
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if($ocultar=="true") echo " checked ";
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echo "> ".$lang[$language]['hide_loggedoff']."\n";
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include("realtime_agents.php");
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include("realtime_qsummary.php");
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include("realtime_qdetail.php");
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$time = microtime();
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$time = explode(" ", $time);
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$time = $time[1] + $time[0];
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$endtime = $time;
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$totaltime = ($endtime - $begintime);
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echo "<br/><br/>".$lang[$language]['server_time']." ".date('Y-m-d H:i:s')."<br/>";
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echo $lang[$language]['php_parsed']." $totaltime ".$lang[$language]['seconds'];
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?>
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‎bar.swf

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‎barstack.swf

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‎config.php

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<?php
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require_once("dblib.php");
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require_once("misc.php");
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// Credentials for MYSQL database
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$dbhost = 'localhost';
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$dbname = 'asterisk';
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$dbuser = 'asterisk';
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$dbpass = 'somepass';
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// Credentials for AMI (for the realtime tab to work)
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// See /etc/asterisk/manager.conf
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$manager_host = "127.0.0.1";
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$manager_user = "admin";
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$manager_secret = "somepass";
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// Available languages "es", "en", "ru", "de", "fr"
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$language = "ru";
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require_once("lang/$language.php");
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$midb = conecta_db($dbhost,$dbname,$dbuser,$dbpass);
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$self = $_SERVER['PHP_SELF'];
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$DB_DEBUG = false;
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session_start();
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//session_register("QSTATS");
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header('content-type: text/html; charset: utf-8');
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?>

‎css/basic.css

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html { min-width: 600px; }
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body {
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font-size: 12px;
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font-family: verdana,sans-serif;
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}
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div, caption, td, th, h2, h3, h4 { /* redundant rules for bad browsers */
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font-size: 12px;
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font-family: verdana,sans-serif;
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voice-family: "\"}\"";
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voice-family: inherit;
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color: #333;
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}
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.clearhack { display: inline; } /*Clears Box Model Hack in IE5*/
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body {
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background: #99cccc;
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color: #333;
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margin: 0; /* margin and padding only necessary to cater for Mac IE5 */
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padding: 0;
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}
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a { color: #06C; }
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a:hover { color: #333; }
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a:active { color: #000; }
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p { line-height: 140%; }
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h1,h2 {
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font-family: trebuchet ms;
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font-weight: bold;
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color: #333;
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}
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h1 {
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font-size: 180%;
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margin: 0;
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}
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h1 a { text-decoration: none; color: #333; }
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h1 a:hover { border-bottom: 1px dotted #666; color: #000; }
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h2 {
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font-size: 140%;
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padding-bottom: 2px;
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padding-top: 15px;
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border-bottom: 1px solid #CCC;
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margin: 0;
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}
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p.note {
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background: #EEE;
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padding: 4px;
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font-family: tahoma;
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font-size: 85%;
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line-height: 130%;
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margin-top: 0;
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}
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#icon {
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width: 16px;
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height: 16px;
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padding: 0;
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margin-top: 12px;
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margin-bottom: 12px;
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}
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#rest {
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width: 100%;
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}
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#left {
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float: left;
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width:45%;
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}
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#right {
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width: 45%;
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float: right;
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}
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* {
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margin: 0;
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}
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html, body {
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height: 100%;
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}
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.wrapper {
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min-height: 100%;
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height: auto !important;
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height: 100%;
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margin: 0 auto -4em;
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}
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.footer, .push {
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height: 4em;
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}
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