log4cxx: No appender could be found for logger (BtCommon). Unable to initialize Davinci Resolve

[utherbone]

Happy New Year! @leinardi

System: ZorinOS 17.2 (UBUNTU 22.04LTS)
GPU: XFX RX590

Hi, Your makefile wasn't working properly, so I looked for the packages it wasn't finding and it was just their names that changed in Ubuntu 24.04 LTS.

I changed the package names in the file "roles/davinci_resolve/tasks/main.yml" from:

      - libapr1t64
      - libaprutil1t64
      - libasound2t64
      - libglib2.0-0t64

to:

      - libapr1
      - libaprutil1
      - libasound2
      - libglib2.0-0

It worked fine and installed completely.

I decided to start it and after the welcome screen Davinci Resolve doesn't start anymore, so I decided to try to start it through the terminal, and I came across this message:

$ /opt/davinci-resolve/bin/resolve
ActCCMessage Already in Table: Code= c005, Mode= 13, Level= 1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level= 1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level= 1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode= 0, Level= 0, CmdKey= 8, Option= 0
log4cxx: No appender could be found for logger (BtCommon).
log4cxx: Please initialize the log4cxx system properly.
19.1.2.0003 Linux/Clang x86_64
Main thread starts: DED1D000
log4cxx: setFile(./logs/rollinglog.txt,true) call failed.
log4cxx: IO Exception : status code = 13
0x725bded1d000 | Undefined | INFO | 2024-12-30 16:39:04,749 | --------------------------------------------------------------------------------
log4cxx: No output stream or file set for the appender named [RollLogAppender].
0x725bded1d000 | Undefined | INFO | 2024-12-30 16:39:04,749 | Loaded log config from /home/utherbone/.local/share/DaVinciResolve/configs/log-conf.xml
0x725bded1d000 | Undefined | INFO | 2024-12-30 16:39:04,749 | --------------------------------------------------------------------------------
Segmentation falt

[leinardi]

Happy New Year, @utherbone! 🎉

Thank you for providing detailed feedback.

To clarify, the script in this repository is specifically designed for Ubuntu 24.04 LTS. Using it with other versions of Ubuntu or derivative distributions, like Zorin OS, may lead to missing dependencies or misconfigurations. I recommend verifying the OS compatibility before using the script to avoid such issues.

Regarding the DaVinci Resolve segmentation fault, unless some dependencies are missing, the issue you are experiencing seems to be related to the application itself rather than the setup script. The best course of action would be to contact the official DaVinci Resolve support team for a more precise diagnosis.

That said, here are a few steps you can try to debug the issue:

Debugging Steps:

1. Check for Missing Dependencies:

   • Run:

     ldd /opt/davinci-resolve/bin/resolve

     Look for any "not found" entries. These indicate missing libraries that need to be installed.

2. Verify Permissions:

   • Ensure the user running DaVinci Resolve has read/write access to its directories:

     chmod -R u+rw ~/.local/share/DaVinciResolve
     chmod -R u+rw /opt/davinci-resolve

3. Install Missing Dependencies:

   • Based on your GPU (RX590), ensure you have the latest Mesa drivers and Vulkan support installed:

     sudo apt install mesa-vulkan-drivers mesa-opencl-icd

4. Log File Issues:

   • The errors related to rollinglog.txt and log configuration suggest a permissions or path issue. Ensure the log directory exists and is writable:

     mkdir -p ~/.local/share/DaVinciResolve/logs
     chmod -R u+rw ~/.local/share/DaVinciResolve/logs

5. Use OpenCL Instead of CUDA:

   • If you're using Mesa drivers, make sure OpenCL is enabled for DaVinci Resolve:

     sudo apt install clinfo
     clinfo  # Verify that OpenCL is recognized

6. Run with Debugging Tools:

   • Use gdb to get more details about the segmentation fault:

     gdb /opt/davinci-resolve/bin/resolve
     run

     This can help identify the root cause of the crash.

If these steps don't resolve the issue, it’s likely a deeper compatibility or application-specific bug that requires attention from Blackmagic Design.

BTW, since your distribution is based on Ubuntu 22.04, you might want to try following these [alternative instructions](https://www.youtube.com/watch?v=d0I-d7Cht3o), which are specifically tailored for Ubuntu 22.04 and could help resolve the issues you're facing.

Let me know how it goes.