Commerce tracking not showing metrics

[francis826]

The "Event Data" is not showing the metric at which our customers are being charged.

The "Value" row is blank. I've tested our code against another debugger and it is showing the value.

[keithclark]

Are you able to either reproduce this in a standalone example so I can see the problem or supply the tracking beacon URL that's causing the issue? Could you also let me know which browser(s) you're seeing this in.

If can share one or both of these remember to anonymise any sensitive data, such as your account ID.

[keithclark]

@francis826 do you have any more information on this issue?

[francis826]

@keithclark I'm trying to think of a way to provide you with the information you requested without giving away sensitive information.

I can tell you this is happening in chrome though.

[francis826]

@keithclark An example from the other debugger I use:

Running command: ga("send", "event", "Event Name", "Click-Purchase", "product-name-id", {hitCallback: [function]})

And then:

Running command: ga("ec:addProduct", {id: "product-name-id", name: "product-name", price: "6.95", quantity: 1})

Here is a screenshot of the information your debugger provides for the exact same purchase, I'm assuming the "value" row should be filled with the 6.95 from above

https://dl.dropboxusercontent.com/u/108428212/Screen%20Shot%202015-10-07%20at%205.10.12%20PM.png

[keithclark]

That's perfect. It looks like you're using the Enhanced Ecommerce features of Universal Analytics, which GADebugger doesn't yet support.

The good news is, I'm looking to add some missing features from the UA measurement protocol, so I'll make supporting this a priority for you.

[francis826]

Oops! I didn't realize that wasn't a feature yet, I'm not sure this qualifies as an actual issue opposed to a feature request :)

You really don't need to do make this a priority for me, I'm definitely still going to use this tool because of how awesome it is but when you get to it I surely will appreciate it. Thanks a ton