KeePassXC not opening with Mac Monterey

[Madhava16018]

I just upgraded my Mac to Monterey and my KeePassXC no longer opens. I get a message saying, "You can't open the application "KeePassXC" because this application is not supported on this Mac.

I've downloaded the software again and re-installed it. I've rebooted my computer, but so far it hasn't worked. This is a big problem for me as all of my passwords are on KeePass.

Any suggestions to get it running again? Is it possible to access and open the file with my passwords in some other way?

I'm not a very expert computer user and for me this is a huge, huge problem.

Thank you.

[droidmonkey]

You might have to follow portions of these directions https://support.apple.com/en-us/HT202491

[Madhava16018]

Thanks Jonathan. I already tried this, ie going to security & privacy and clicking the open anyway button. It still didn't work. I'm getting a bit frantic. I need my passwords.

…

On Thu, Nov 25, 2021 at 6:12 PM Jonathan White ***@***.***> wrote: You might have to follow portions of these directions https://support.apple.com/en-us/HT202491 — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#7170 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWU7FCZOBNL5U6HLWZIVKHDUNYVKNANCNFSM5IYD6RXQ> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[droidmonkey]

Those instructions are the best way to overcome these issues with Apple "blocking" software. Our application is signed AND notarized. There really should be no reason why this is happening, but it does and the only thing we can suggest is retry the instructions provided.

[Madhava16018]

Thank you Jonathan. I've tried three or four more times, (including with rebooting). It's not working. The only difference is that now when I go to security & privacy, there is no mention of Keepass like there was before. I'm getting desperate. I'm locked out of my email (which is on the VMWare Fusion part of my drive), because I don't remember my password for Windows. In the same way there are numerous other problems of software asking me for passwords that I don't know and have on Keepass. Any suggestions from anyone? I really need help. Thank you!

…

On Thu, Nov 25, 2021 at 7:26 PM Jonathan White ***@***.***> wrote: Those instructions are the best way to overcome these issues with Apple "blocking" software. Our application is signed AND notarized. There really should be no reason why this is happening, but it does and the only thing we can suggest is retry the instructions provided. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#7170 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWU7FC4LQBCLFZQ3RKO727TUNY6CNANCNFSM5IYD6RXQ> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[droidmonkey]

Have you made sure you downloaded the correct architecture type for keepassxc? You have a choice between Apple Silicon (ARM) and Intel (x86). That choice depends on your computers hardware. You can try both just to be certain.

As a last ditch attempt you can try Strongbox which is compatible with the keepassxc database: https://apps.apple.com/us/app/strongbox/id1270075435?mt=12

[krisgesling]

10 points for droidmonkey

https://keepassxc.org/download/ detects the Mac OS and offers you the Apple Silicon by default. So the user needs to:

1. Know the architecture of their system.
2. Not click the first big green download button they see.

The User Agent on this machine is reporting "Macintosh; Intel Mac OS X 10_15_7" so it should be relatively simple to address if it's a priority.
(Edit: sorry not an active web dev and just learned that User Agent strings are still a mess... some ARM based Mac's still report "Intel" maybe because some devs use "ARM" to assume a mobile device 🤦 )

[droidmonkey]

Even worse, Safari actively prevents sending the architecture type of the computer in a (fruitless) attempt at preventing fingerprinting.