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I have Helpdesk from RedmineCRM, and it is creating a conflict. This plugin is perfect for our user view, but breaks the ability for people to create issues via email.
I have assigned the ability to create issues to anonymous users, and given them the correct tracker rights, but I am getting this error:
"Helpdesk MailHandler: dispatch error Validation failed: Tracker is invalid"
If I remove the track_control plugin, email issues function again. Is there something I am missing to allow people to create new issues by email?
The text was updated successfully, but these errors were encountered:
I have Helpdesk from RedmineCRM, and it is creating a conflict. This plugin is perfect for our user view, but breaks the ability for people to create issues via email.
I have assigned the ability to create issues to anonymous users, and given them the correct tracker rights, but I am getting this error:
"Helpdesk MailHandler: dispatch error Validation failed: Tracker is invalid"
If I remove the track_control plugin, email issues function again. Is there something I am missing to allow people to create new issues by email?
The text was updated successfully, but these errors were encountered: