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Cannot login to issues.jenkins.io #4483

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uhmfa opened this issue Jan 8, 2025 · 2 comments
Closed

Cannot login to issues.jenkins.io #4483

uhmfa opened this issue Jan 8, 2025 · 2 comments
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@uhmfa
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uhmfa commented Jan 8, 2025

Type(s) of account issue

Other (please describe in the summary below)

Summary

It seems the user I am giving is not valid.. I am using email as my user, since this is what was working in the past for me (from my notes).

jenkins.io account username

No response

jenkins.io account email

[email protected]

Which URL are you trying to login at?

account.jenkins.io/passwordReset

@uhmfa uhmfa added accounts triage Incoming issues that need review labels Jan 8, 2025
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github-actions bot commented Jan 8, 2025

Take a look at these similar issues to see if there isn't already a response to your problem:

  1. 76% Cannot login to Jenkins #3628
  2. 75% Cannot login to https://repo.jenkins-ci.org #3706
  3. 74% Can't login to https://issues.jenkins.io #3444

@dduportal dduportal self-assigned this Jan 8, 2025
@dduportal dduportal added this to the infra-team-sync-2025-01-14 milestone Jan 8, 2025
@dduportal dduportal removed the triage Incoming issues that need review label Jan 8, 2025
@dduportal
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Hi @uhmfa , there is an account associated with this email which has been created in 2024.

There has been a password reset today (8 Jan.) around 07:15am UTC.

The username is not the email but the username string you specified when creating the user, e.g. falaimo.

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