2.5 Creating an Issue

It's possible to create an issue on the connected Git Platform (GitHub/GitLab) using the RTC-Git-Connector plugin. This is useful when you have created a task or defect in RTC and would like to transfer it to Git without having to copy and paste all the information.

Simply go to the work item in RTC that you would like to create as an issue in Git and open the plugin. Creating an issue works much like creating a link. Just select the first item in the list on the issues tab. It should have the text "Create a new issue in Git*" and a green plus icon on the left.

Clicking the plus icon will add it to the list just like is done with links.

When you press the save button the issue will be created in Git and automatically linked to the current work item. It's also possible to add some other links to be created together with the new issue as described in the Creating Links page.

By default, the issue is created using some markdown syntax for styling. If you use the feature often you may wish to customize what information is taken from the work item and how it's formatted in the new issue. If so, check out the Custom Issue Templates page for information on how to customize newly created issues using a custom issue template.