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Ticket.php #267

Merged
merged 3 commits into from
Jan 11, 2022
Merged

Ticket.php #267

merged 3 commits into from
Jan 11, 2022

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aftechro
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  • added related ticket for same contact
  • added total time worked on the ticket (sum of total of each reply time)
  • top card-bar color

- added related tickets for same contact 
- future to do: when clock on related ticket number, open all tickets accordingly (open and closed)
added more info to Details card
@johnnyq
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johnnyq commented Jan 11, 2022

Fantastic addition I really like the black Card Border makes them stand out. I love the ticket stats for the selected contact as you can see how many tickets that contacts has. Nice Work @aftechro!!

@johnnyq johnnyq merged commit ce202aa into itflow-org:master Jan 11, 2022
@aftechro
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Glad you like it! Took a while to get the SQL queries to work, but once i figure it out, all great :D still more things to be done, but with baby steps and all the help from everyone involved we can get awesome things :D

@aftechro
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hmmm, total time worked on ticket, does it work for you?

@aftechro
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Also, any chance you could add the url for each type of ticket, when click on the number attached, open ticket=status for the contact: Show all open ticket, closed ticket and total tickets

@wrongecho
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wrongecho commented Jan 11, 2022

hmmm, total time worked on ticket, does it work for you?

@aftechro Looking good!!
time-worked

@aftechro
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So then is just me and my mysql server, have to move it on mariadb some day 😁
Thanks for confirming @wrongecho

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3 participants