Memories Android App: Videos are not played anymore

[babushanaelsa]

The bug

When I look through my memories on the latest Immich Android app version, videos do not play anymore. You just see see the thumbnail like a usual picture.
I remember this feature didn't exist when memories were introduced but then later was added.

The OS that Immich Server is running on

LMDE latest Version

Version of Immich Server

latest

Version of Immich Mobile App

latest

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich-server
    labels: 
     - com.centurylinklabs.watchtower.monitor-only=true
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - /var/lib/docker/volumes/immich:/usr/src/app/upload
      - /etc/timezone:/etc/timezone:ro
      - /etc/localtime:/etc/localtime:ro
    devices:
      - /dev/dri:/dev/dri
    env_file:
      - stack.env
    networks:
      - reverse_proxy
      - default
    environment:
      - NODE_ENV=production
      - TZ=Europe/Zurich
    logging:
      driver: "syslog"
    depends_on:
      valkey:
       condition: service_started
      database:
       condition: service_started
    restart: always

  immich-machine-learning:
    container_name: immich-machine-learning
    labels: 
     - com.centurylinklabs.watchtower.monitor-only=true
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    networks:
      - default
    volumes:
      - /var/lib/docker/volumes/immich/model-cache:/cache
      - /dev/bus/usb:/dev/bus/usb
      - /etc/timezone:/etc/timezone:ro
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
      - TZ=Europe/Zurich
    depends_on:
      valkey:
       condition: service_started
      database:
       condition: service_started
    restart: always

  valkey:
    container_name: immich_valkey
    image: valkey/valkey:bookworm
    networks:
      - default
    user: 1000:1000
    security_opt:
      - no-new-privileges:true
    environment:
      TZ: Europe/Zurich
    restart: always
    volumes:
     - /var/lib/docker/volumes/immich/valkey:/data
     - /etc/timezone:/etc/timezone:ro
     - /etc/localtime:/etc/localtime:ro

  database:
    container_name: immich_db
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0
    command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=off", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      
    networks:
     - default
    labels: 
     - com.centurylinklabs.watchtower.monitor-only=true
    env_file:
      - stack.env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      TZ: Europe/Zurich
    volumes:
      - /var/lib/docker/volumes/immich/db:/var/lib/postgresql/data
      - /etc/timezone:/etc/timezone:ro
      - /etc/localtime:/etc/localtime:ro
    restart: always
    

networks:
  reverse_proxy:
    external: true
  default:
    external: false

Your .env content

DB_HOSTNAME
immich_db

DB_USERNAME
postgres


DB_PASSWORD
*******

DB_DATABASE_NAME
immich

REDIS_HOSTNAME
immich_valkey

UPLOAD_LOCATION
/var/lib/docker/volumes/immich/

Reproduction steps

1. open android app
2. see memories
3. wait until a video appears in your timeline
   ...

Relevant log output

No response

Additional information

No response

[bo0tzz]

Does this also happen if you're connected directly to the server, without a reverse proxy or such? Have you changed any of the transcoding settings?

[babushanaelsa]

I just tested it directly on the host system without reverse proxy - also doesn't work.

Transcoding settings should be default, except that I activated HW acceleration.

By the way i just noticed: doesn't work on web browser, too - not just the mobile app.

[bo0tzz]

Let's focus on the web client for now. Can you share some more detail like the format of the file, whether it happens on all videos, and the server logs when you try to play a video?

[alextran1502]

The mobile is confirmed as regression when we added native video player

[theovds]

@alextran1502 any news on the regression that on mobile the video memories don't play? Are there plans to fix this? I can create a bug report if you like? Thanks!

[alextran1502]

@theovds yes there is plan to fix it and there is a PR opened

[babushanaelsa]

which protocol level is better - DEBUG or VERBOSE?

[bo0tzz]

VERBOSE includes more logs than DEBUG.

[babushanaelsa]

After the new release yesterday it worked exactly one time to autoplay a video memory from the mobile app. After that one time it doesn't work anymore. If I play the video in my timeline once an the go back to memories it will play again but just once - but this just btw (maybe it helps)

When I open a memory in my browser that contains a video, this is the log entry:

[Nest] 17 - 01/08/2025, 9:12:15 AM DEBUG [Api:LoggingInterceptor~m6qhhqni] GET /api/timeline/bucket?isArchived=false&size=MONTH&timeBucket=2024-12-01T00%3A00%3A00.000Z&withPartners=true&withStacked=true 200 32.25ms MYWANIP

I have dev options open in the browser during this an there are no errors or warnings during this

[bo0tzz]

Can you post the complete log?