Immich android application not play video from https server.

[Loafter]

The bug

Android application can't play video from https server, which have lets encrypt cert.
i try many tablet and phones they always have same behavior and error during playing video. Grayed screen without video. but photos displayed as usual.
it's works normal when i use any browser firefox or chrome.
and another strange thing, android application works normal when i add server using http and direct ip address. http://10.9.9.13:2283 for example.

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.120.1

Version of Immich Mobile App

v1.120.1 build.166

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always


  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the imag                                                                                        e tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://                                                                                        immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for a                                                                                        ccelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b5473                                                                                        4154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:907                                                                                        24186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/photos/photos/
# The location where your database files are stored
DB_DATA_LOCATION=/mnt/photos/postgres

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=******
DB_DATABASE_NAME=*****

Reproduction steps

1.Open photolibrary on android app
2.Open any video

Relevant log output

FlutterError - Catch all
Instance of 'FlutterErrorDetails'
Exception: PlatformException(VideoError, Video player had error k1.l: Source error, null, null)
Library: widgets library
Context: Instance of 'ErrorDescription'
#1      AsyncError.value (package:riverpod/src/common.dart:494:0)
#2      VideoViewerPage.build (package:immich_mobile/pages/common/video_viewer.page.dart:36:0)
#3      _ConsumerState.build (package:flutter_riverpod/src/consumer.dart:476:0)
#4      StatefulElement.build (package:flutter/src/widgets/framework.dart:5729:0)
#5      ConsumerStatefulElement.build (package:flutter_riverpod/src/consumer.dart:539:0)
#6      HookElement.build (package:flutter_hooks/src/framework.dart:438:0)
#7      ComponentElement.performRebuild (package:flutter/src/widgets/framework.dart:5617:0)
#8      StatefulElement.performRebuild (package:flutter/src/widgets/framework.dart:5780:0)
#9      Element.rebuild (package:flutter/src/widgets/framework.dart:5333:0)
#10     BuildScope._tryRebuild (package:flutter/src/widgets/framework.dart:2693:0)
#11     BuildScope._flushDirtyElements (package:flutter/src/widgets/framework.dart:2752:0)
#12     BuildOwner.buildScope (package:flutter/src/widgets/framework.dart:3048:0)
#13     _LayoutBuilderElement._rebuildWithConstraints (package:flutter/src/widgets/layout_builder.dart:231:0)
#14     RenderObject.invokeLayoutCallback.<anonymous closure> (package:flutter/src/rendering/object.dart:2719:0)
#15     PipelineOwner._enableMutationsToDirtySubtrees (package:flutter/src/rendering/object.dart:1098:0)
#16     RenderObject.invokeLayoutCallback (package:flutter/src/rendering/object.dart:2719:0)
#17     RenderConstrainedLayoutBuilder.rebuildIfNecessary (package:flutter/src/widgets/layout_builder.dart:278:0)
#18     _RenderLayoutBuilder.performLayout (package:flutter/src/widgets/layout_builder.dart:369:0)
#19     RenderObject._layoutWithoutResize (package:flutter/src/rendering/object.dart:2446:0)
#20     PipelineOwner.flushLayout (package:flutter/src/rendering/object.dart:1052:0)
#21     PipelineOwner.flushLayout (package:flutter/src/rendering/object.dart:1065:0)
#22     RendererBinding.drawFrame (package:flutter/src/rendering/binding.dart:602:0)
#23     WidgetsBinding.drawFrame (package:flutter/src/widgets/binding.dart:1164:0)
#24     RendererBinding._handlePersistentFrameCallback (package:flutter/src/rendering/binding.dart:468:0)
#25     SchedulerBinding._invokeFrameCallback (package:flutter/src/scheduler/binding.dart:1397:0)
#26     SchedulerBinding.handleDrawFrame (package:flutter/src/scheduler/binding.dart:1318:0)
#27     SchedulerBinding._handleDrawFrame (package:flutter/src/scheduler/binding.dart:1176:0)
#28     _invoke (dart:ui/hooks.dart:312:0)
#29     PlatformDispatcher._drawFrame (dart:ui/platform_dispatcher.dart:419:0)
#30     _drawFrame (dart:ui/hooks.dart:283:0)

Additional information

No response

[bo0tzz]

Can you double check that you're definitely being served a valid cert?

[Loafter]

Yep I checked from browsers. All valid.
But then I try add server to immich it show me not valid cert, only check option "allow self signed cert" allow me to connect.
It' strange becose all browsers shown valid cert for this.
May be checking this option not spread to all part of system?

[Loafter]

[LeoAslan7]

I have the same problem, I found that when downloading images over HTTPS, I found through packet capture that the Android client would send a CONNECT method request, and the request was aborted. But with HTTP, the GET request is sent directly.

[Loafter]

Ok nice. What we can do with this issue?)

[mmomjian]

#15230