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Juicenet integration broken with Juicenet changes? #86675

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staze opened this issue Jan 26, 2023 · 4 comments
Closed

Juicenet integration broken with Juicenet changes? #86675

staze opened this issue Jan 26, 2023 · 4 comments
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@staze
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staze commented Jan 26, 2023

The problem

Looks like Juicenet API may have broken/changed with all their changes.

https://support-emobility.enelx.com/hc/en-us/articles/4404974166043-EV-JuiceNet-to-JuicePass-FAQs

https://support-emobility.enelx.com/hc/en-us/articles/12325020214555-JuicePass-Migration-Follow-up-to-email

Extremely unclear. They've botched the rollout pretty badly for this whole thing and their support seems so overloaded it's impossible to get any answers.

What version of Home Assistant Core has the issue?

2022.8.6

What was the last working version of Home Assistant Core?

2022.8.6

What type of installation are you running?

Home Assistant Core

Integration causing the issue

JuiceNet

Link to integration documentation on our website

No response

Diagnostics information

Logger: homeassistant.components.juicenet
Source: helpers/update_coordinator.py:151
Integration: JuiceNet (documentation, issues)
First occurred: December 19, 2022 at 11:15:29 AM (50 occurrences)
Last logged: 12:25:51 AM

Error requesting JuiceNet data: Cannot connect to host jbv1-api.emotorwerks.com:443 ssl:default [Try again]
Error requesting JuiceNet data: 0, message='Attempt to decode JSON with unexpected mimetype: text/html', url=URL('https://jbv1-api.emotorwerks.com/box_api_secure')
Error requesting JuiceNet data: [Errno 104] Connection reset by peer
Error requesting JuiceNet data: Cannot connect to host jbv1-api.emotorwerks.com:443 ssl:default [Connect call failed ('104.42.128.171', 443)]

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
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Hey there @jesserockz, mind taking a look at this issue as it has been labeled with an integration (juicenet) you are listed as a code owner for? Thanks!

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@jesserockz
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Yeah I received an email notification from them saying they are shutting down the Juicenet portal and the Juicenet App which I assume meant the API that Home Assistant is using.
Considering the API is mostly undocumented and I started this integration based on reverse engineering, I don't think it will be easy to migrate/update to use their new API.

I myself also do not use (or even have) a juicenet charger any more so I am not going to be of any use here.

  • Jesse

@staze
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staze commented Jan 26, 2023

bummer. Yeah, got that email as well. But they still have a lot of stuff indicating an API. https://evcharging.enelx.com/products/juicenet-software/juicenet

oh, looks like someone else filed a bug about this: #86588

@jesserockz
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Duplicate of #86588

@jesserockz jesserockz marked this as a duplicate of #86588 Jan 26, 2023
@jesserockz jesserockz closed this as not planned Won't fix, can't repro, duplicate, stale Jan 26, 2023
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