high accuracy mode shouldn't turn on while inside zone

[yshui]

Steps to reproduce

1. enable background location
2. enable high accuracy when entering zone
3. set high accuracy mode trigger range for zone to something > 0 (say, 300m)
4. enter selected zone

Expected behavior

When I am far away from the selected zone, high accuracy should be off. When I get within 300m of the zone, high accuracy should turn on. After I have entered the zone, it should turn off.

Actual behavior

High accuracy stayed on after I have entered. Sometimes, it even turns itself on when I am inside the zone.

[jpelgrom]

Your expected behavior is correct (see example), so this is most likely bug.

In Settings > Companion app > Troubleshooting > Location history, you can check all received locations by the app - look for events saying geofence enter/exit, as that is used to toggle the mode on and off. Maybe some expected events are missing.

If there are no obvious issues there, could you reproduce the issue and provide the app logs, and more details about the device? You'll want to redact the coordinates in the logs. Then we can maybe find out what the issue is.

[yshui]

I saw a "zone entered" event in the log when i should already be in the zone, it's marked with a "very old location". don't know what that means

[jpelgrom]

That means that when the app received the zone event, the location attached to it was >5 min old. The fact that it happened while you were already in the zone shouldn't be a major issue, geofences are expected to have up to a few minutes delay and the location attached to it isn't used for high accuracy mode. Make sure the app is allowed to run in the background/battery usage is unrestricted to reduce those delays as much as possible.

Any other zone events? With one there's not much to go on.

[yshui]

geofences are expected to have up to a few minutes delay

I wasn't being clear enough. There was already a previous zone enter event for that zone. About a couple of hours later, without me going anywhere, there was another zone enter for the same zone, with "very old location". I think high accuracy mode was enabled around that time too (not 100% sure).

[yshui]

also, is there a way to export the location history? because high accuracy was enabled for hours (hence the bug report), it was sending location every 5 seconds. so there are a huge number of events I have to scroll through every time.

edit: oops, too late. the events are already gone :/

[jpelgrom]

There is no way to export the location history list.

Double checked the code for receiving a zone again but I don't see how that would cause your issue.

Unfortunately there isn't really any useful information yet. It would be best if you could open the app, reproduce the issue (you can turn the screen off), and when done get the debug logs from Settings > Companion app > Troubleshooting > Show and share logs. This will be very long but should include precise details for why the app is enabling/disabling high accuracy mode.

[yshui]

the logs don't go far back enough. i noticed that high accuracy mode turned on in the background and open the app. the logs only started after i opened the app and nothing before that was there. is there another way or do i need to keep the app open at all times?

[yshui]

also i hit this again and that "Zone entered (very old location)" event correlate exactly with when the high accuracy mode was enabled.

again the same thing, "zone entered" first, then about 2 hours later, "zone entered (very old location)" and high accuracy turned on at the same time.

[yshui]

does this hypothesis make sense:

1. me enter zone, phone sends zone entered, and thinks i am in the zone.
2. because of, e.g. gps inaccuracies, my coordinates go out of the zone, phone thinks i am out of the zone, turns on high accuracy, but skips sending zone exit because location is old.
3. my coordinates return to the zone, but because of the skipped zone enter event, phone thinks the zone didn't change and doesn't turn off high accuracy mode.

[dshokouhi]

again the same thing, "zone entered" first, then about 2 hours later, "zone entered (very old location)" and high accuracy turned on at the same time.

can you check the locations of several reports in the history both before and after that very old event? do they all look correct or do you see any of them jumping around unexpectedly?

[yshui]

i can see the skipped very old event has gpsAccuracy=100 so it's not accurate.

i can probably hack around this with a notification command...