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Green Squad encounter a significant number of duplicate tikets for known issues that could easily be cut down if people opted to check #platops-help or #cloud-native-announce prior to raising their ticket like the workflow asks them. Implement code to check #cloud-native-announce for them.
This code should look for posts in #cloud-native-announce that mention the team, environment or certain keywords also present in the ticket descriptor or brief and alert the user if any are found prior to submitting the ticket.
The text was updated successfully, but these errors were encountered:
What would you like to change?
Dependant on #162
Green Squad encounter a significant number of duplicate tikets for known issues that could easily be cut down if people opted to check #platops-help or #cloud-native-announce prior to raising their ticket like the workflow asks them. Implement code to check #cloud-native-announce for them.
This code should look for posts in
#cloud-native-announce
that mention the team, environment or certain keywords also present in the ticket descriptor or brief and alert the user if any are found prior to submitting the ticket.The text was updated successfully, but these errors were encountered: