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Unstaked harmony and everything disappeared. I only have a 17 harmony left that were in my wallet before I undelegated. #617

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asawpCode opened this issue Jan 14, 2022 · 6 comments

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@asawpCode
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I used this validator. https://staking.harmony.one/validators/mainnet/one1ckjal9jz8wfka8aegw4zh8560qa3qeyqp5ehnh
Saw that they are shutting down so I unstaked but never received my harmony. Please help me fix this!

@DonKeta
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DonKeta commented Jan 14, 2022

I also have an issue with unstaking the same validator. i can see my funds but the epoch shows 18363 minutes !!! and keeps increasing instead of going down, so basically epoch never ends and funds cannot be recovered !!!
Do you have an issue with epoch ??

@asawpCode
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Yes now I can see my balance but I have the same problem, epoch is at 20672. I don't understand why this is happening but I hope they'll do something about it.

@DonKeta
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DonKeta commented Jan 14, 2022

i have tried Harmony Support on Twitter, they kept telling me it was an issue with my wallet and that it had to be somehow validated on WalletConnect ... i tried to explain it made no sense since different browser, different ips get the same display on epoch duration. i Dont know who to reach out to now ?

@asawpCode
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Hey so looks like I went from epoch 6 to epoch 5 overnight. It takes a while but we'll get our funds back

@Devseale
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Reference in new

Also had same problem with my harmony and this customer support helped me, this is their live chat code
qr-code-livechat
https://direct.lc.chat/14345826/

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6 participants
@asawpCode @DonKeta @Devseale and others