ZBX_NOTSUPPORTED: Unsupported item key.

[astatinede]

Hallo,
first thank you very much for the super template.

I have followed the guide and all the files installed.
But when i tried to test the command " zabbix_get -s 127.0.0.1 -k "custom.vfs.discover_disks"",
i got

ZBX_NOTSUPPORTED: Unsupported item key.

Would you please tell me how to solve the problem?
My Sever is running debian and zabbix 2.4. Just upgraded from 2.2
Thanks.

[grundic]

Hello, @astatinede!

I would recommend checking the correctness of installation of userparameter_diskstats.conf. Did you put it to the correct directory?
If you're sure that you did, then have you restarted Zabbix after that? Also you can try to inspect logs at /var/logs/zabbix or something like that.

[astatinede]

Thank you for your feedback.
I checked again, the userparameter_diskstats.conf file is under the new created /etc/zabbix/zabbix_agentd.d.
I also found another default path /etc/zabbix/zabbix_agentd.conf.d I did move the conf file to this path and tested again. Still get notsupported.

Below is the output from zabbix_server.log after restart. Seems everthing good.
Would you please tell me how can I check if zabbix server has loaded the userparameter_diskstats.conf successfully? Or how can I configure Zabbix enforce to load the conf?

8069:20161117:083249.509 Starting Zabbix Server. Zabbix 2.4.8 (revision 59539).
8069:20161117:083249.509 ****** Enabled features ******
8069:20161117:083249.509 SNMP monitoring: YES
8069:20161117:083249.509 IPMI monitoring: NO
8069:20161117:083249.509 WEB monitoring: YES
8069:20161117:083249.509 VMware monitoring: YES
8069:20161117:083249.509 Jabber notifications: NO
8069:20161117:083249.509 Ez Texting notifications: YES
8069:20161117:083249.509 ODBC: NO
8069:20161117:083249.509 SSH2 support: NO
8069:20161117:083249.509 IPv6 support: YES
8069:20161117:083249.509 ******************************
8069:20161117:083249.509 using configuration file: /usr/local/etc/zabbix_server.conf
8069:20161117:083249.517 current database version (mandatory/optional): 02040000/02040000
8069:20161117:083249.517 required mandatory version: 02040000
8069:20161117:083249.550 server #0 started [main process]
8071:20161117:083249.551 server #1 started [configuration syncer #1]
8072:20161117:083249.551 server #2 started [db watchdog #1]
8073:20161117:083249.551 server #3 started [poller #1]
8074:20161117:083249.552 server #4 started [poller #2]
8075:20161117:083249.552 server #5 started [poller #3]
8076:20161117:083249.553 server #6 started [poller #4]
8077:20161117:083249.553 server #7 started [poller #5]
8078:20161117:083249.553 server #8 started [unreachable poller #1]
8079:20161117:083249.554 server #9 started [trapper #1]
8080:20161117:083249.554 server #10 started [trapper #2]
8081:20161117:083249.554 server #11 started [trapper #3]
8083:20161117:083249.555 server #13 started [trapper #5]
8085:20161117:083249.556 server #15 started [alerter #1]
8086:20161117:083249.556 server #16 started [housekeeper #1]
8087:20161117:083249.556 server #17 started [timer #1]
8088:20161117:083249.557 server #18 started [http poller #1]
8082:20161117:083249.560 server #12 started [trapper #4]
8094:20161117:083249.560 server #24 started [escalator #1]
8093:20161117:083249.562 server #23 started [history syncer #4]
8090:20161117:083249.566 server #20 started [history syncer #1]
8084:20161117:083249.566 server #14 started [icmp pinger #1]
8095:20161117:083249.567 server #25 started [proxy poller #1]
8096:20161117:083249.567 server #26 started [self-monitoring #1]
8091:20161117:083249.567 server #21 started [history syncer #2]
8092:20161117:083249.568 server #22 started [history syncer #3]
8089:20161117:083249.571 server #19 started [discoverer #1]

[astatinede]

Ha, problem solved.
I added Include=/etc/zabbix/zabbix_agentd.d/ in zabbix_agentd.conf and restarted zabbix_agentd

Thanks for the tipps.

[grundic]

I was just going to ask you to check this configuration file.
Glad it worked!

[AndrStnz]

Just wanted to add

The Include Option in /etc/zabbix/zabbix_agentd.conf hast to be:

Include=/etc/zabbix/zabbix_agentd.d/

not

Include=/etc/zabbix/zabbix_agentd.d/*.conf

Theoretically they should both work, but sadly didnt.