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Failed to download configuration #52

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ghost opened this issue Oct 15, 2018 · 12 comments
Open

Failed to download configuration #52

ghost opened this issue Oct 15, 2018 · 12 comments

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@ghost
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ghost commented Oct 15, 2018

I can't start Restor, all I see is;

Failed to download configuration; unsupported URL

@tburgin
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tburgin commented Oct 15, 2018

Have you set a config url?
If so, is it accessible and does it point to valid plist?
https://github.com/google/restor#configurl

@rlseafor
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I am running into this issue. I get "Failed to download Configuration" underneath that says "Cancelled".

Images.plist is running on a mac webserver. Can curl http as well as https. ConfigUrl is set to the same url that can be curled.

@tburgin
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tburgin commented Oct 19, 2018

The key is case sensitive, can you try ConfigURL?

@rlseafor
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rlseafor commented Oct 19, 2018

sudo defaults write /Library/Preferences/com.google.corp.restor ConfigURL "https://SERVERNAME/restor/images.plist"

Is the command I used.

@tburgin
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tburgin commented Oct 19, 2018

Do you have any profiles installed that also manage com.google.corp.restor? Those key / values would take precedence.

@rlseafor
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No sir (no profile), I am basically setting this up for the first time. It's kind of a generic error:

screen shot 2018-10-19 at 11 38 31 am

@tburgin
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tburgin commented Oct 19, 2018

How about user prefs? defaults read com.google.corp.restor ConfigURL

@tburgin
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tburgin commented Oct 19, 2018

Another thing. Restor.app uses ATS, which has pretty high requirements for the TLS sever. You can see if your server passes with: nscurl --ats-diagnostics --verbose https://SERVERNAME/restor/images.plist.

@rlseafor
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Fails that ATS request.

@tburgin
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tburgin commented Oct 19, 2018

You will have to fix your sever then.
We do also release a version of Restor with ATS disabled:
https://github.com/google/restor/releases/download/1.8/restor-insecure-1.8.dmg

@rlseafor
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I get the same error while running the insecure version. Next step to fix the server?

@russellhancox
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Is this still an issue?

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