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Does not support samsung s8 (SM-G9500) ? #39

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paopao-yu opened this issue Sep 27, 2017 · 8 comments
Closed

Does not support samsung s8 (SM-G9500) ? #39

paopao-yu opened this issue Sep 27, 2017 · 8 comments

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@paopao-yu
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When I install the sample HelloAR,it toasted “This device does not support AR”.
So not all S8 support?

@kschima
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kschima commented Sep 27, 2017

See "Supported Devices" here:

https://github.com/google-ar/arcore-android-sdk/releases

@sinojelly
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sinojelly commented Sep 27, 2017

SM-G950W is supported, but SM-G9500 not, this cause a huge number of developers in china can not test arcore.
Their hardware seems no critical difference. see : http://www.phonemore.com/compare/phones/samsung-galaxy-s8-sm-g950w-vs-samsung-galaxy-s8-duos-sm-g9500/5338258

Is this because arcore-preview.apk depends on GMS?
If not, could you do me a favor to change the SupportedDevices.java a little to support SM-G9500,
build fingerprint is :
samsung/dreamqltezc/dreamqltechn:7.0/NRD90M/G9500ZCU1AQF7:user/release-keys

and send the test software to me , i can test it.

Thanks!

@Ernie1998
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@singjelly ARcore crashes on my g9500. I don't think it is caused by GMS as I have GMS on my s8 Hong Kong version. Adding to SupportedDevices.java is not going to help. I think we need an tango core update.

@inio
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inio commented Dec 15, 2017

Duplicate of #89

@inio inio marked this as a duplicate of #89 Dec 15, 2017
@inio inio added the duplicate label Apr 6, 2018
@NekoTail233
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I built HelloAR with unity and the 1.5 SDK, and when it ran on the Galaxy S8 G9500, the app showed "Your hardware does not support this application,sorry!"However, version 1.2 can run normally. Is there any solution?thank you。

@inio
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inio commented Oct 11, 2018

@Naiqiuna What's the build fingerprint of your device? You can get it with adb shell getprop ro.build.fingerprint

@inio inio reopened this Oct 11, 2018
@NekoTail233
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@inio The fingerprint is samsung/dreamqltezc/dreamqltechn:8.0.0/R16NW/G9500ZCU3CRI2:user/release-keys。

@inio
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inio commented Oct 15, 2018

@Naiqiuna It sounds like you might be using an out of date Unity build.

Please post this issue to the google-ar/arcore-unity-sdk issues board and include the version of the Unity Editor you're using..

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