ARCore Session update ANR #1634
Comments
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Hello, I have also an ANR that appeared on December 13th 2023 according to Vitals. It seems that the number of occurences increased after an update of my app from ARCore 1.40.0 to 1.41.0. Here is the ANR log from Vitals: [split_config.arm64_v8a.apk] Java_com_google_ar_core_Session_nativeUpdate Thread 1 Please provide help on this issue. |
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We also have a significant increase in the amount of ANR data starting from December 13 (and a new peak on December 20-21). |
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As for me deleting ARCore updates and reinstalling same version of ARCore can solve the problem, but it is a temporary solution. |
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Actually, I see that on another AR app I didn't update recently, the ANR rate also increased. So I think that downgrading ARCore in the app will not work. Does not seem linked to https://play.google.com/store/apps/details?id=com.google.ar.core as it has been updated 29 nov. 2023. Please solve this issue which appeared around Dec 13th 2023. Thanks. |
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What do you mean by "deleting ARCore updates and reinstalling same version of ARCore" ? You mean downgrading the version of ARCore used in your app ? Or downgrading the Google AR Core services app ? Else ? By the way, correct the title of your post, it is "ANR", not "ARN" ; might be useful so that other users can find your question. |
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Oh, there was a typo. Thank you! |
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Same issue here. Only on Samsung devices. On Pixel devices there is no issue. Downgrading the SDK in the app does not work. I did not try downgrading the Google Play Services for AR, will try those solutions. Crash appears in the OpenGL part of AR, when the session is paused, or after the session is started when the GL surface is used. I also tried with other AR apps from google play store, even google ones, and they are all crashing too. |
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It seems that the number of ANR decreases progressively these last hours on my side. I don't understand why... For me, the ANR happens also on non-Samsung devices according to Vitals. |
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I have the same issue |
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Uninstalling and reinstalling "Google Play Service for AR" on the affected devices fixed it ! So it's the content of the cache of this app that is not compatible with it's own previous version, or is being corrupted by that latest version. |
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Clearing the cache is not enough. Seems that deleteing and reinstalling Google Play for AR works. May Google fixe this for all users ? I still have a high level of crashes and ANR. Thanks. |
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I have 300 thousand active users, and I think reinstalling services will not be a solution for my product |
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The same problem. We have hundreds ANR in our application for the last 3 day |
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I have the same problem with my app |
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I have the same problem , it apeared around Dec 13th 2023 |
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I have the same problem with my app too. |
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Is it possible to know when this ANR will be solved ? It leads to inacceptable crash rates. Should be a top priority from.Google ARCore team. Thanks. |
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Hi, I also experienced an ANR in an application with AR version 1.38 with a similar error as in 1.40 AR core , I hope this will somehow help in finding and fixing the error Crashlytics - Stack tracePlatform: androidVersion: 1.0.3 (23)Issue: ecccbf72452d422c9cee8529a9e4d9a3Date: Wed Dec 27 2023 15:53:23 GMT+0700 (Индокитай)main (waiting):tid=1 systid=32756 |
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A server push has been deployed to address this issue; this should reach affected users in <24 hours. |
SPECIFIC ISSUE ENCOUNTERED
GLThread 189 (native):tid=99 systid=28587
#00 pc 0x57880 libc.so (syscall + 32) (BuildId: 544bc6c8e3556e98efbc4406b97f6a3e)
#1 pc 0x13d7588 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#2 pc 0x13d7634 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#3 pc 0x13b2320 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#4 pc 0x13d7d88 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#5 pc 0x13d8dfc base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#6 pc 0x13d80d0 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#7 pc 0x13d7f14 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#8 pc 0x1916814 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#9 pc 0x1988768 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#10 pc 0x198705c base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#11 pc 0x1703308 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#12 pc 0x111c5ec base.apk (ArSession_update + 148) (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#13 pc 0x12f5c split_config.arm64_v8a.apk (Java_com_google_ar_core_Session_nativeUpdate + 48) (BuildId: 646954f2f13225bb7d9a3675dcfd3e33)
#14 pc 0x355830 libart.so (art_quick_generic_jni_trampoline + 144) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#15 pc 0x5bad10 libart.so (nterp_helper + 5648) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#16 pc 0x194c5de base.vdex (com.google.ar.core.Session.update + 18)
#17 pc 0x5ba654 libart.so (nterp_helper + 3924) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#18 pc 0x2a7c6c2 base.vdex (<package_name>..onDrawFrame + 78)
#19 pc 0x5bb520 libart.so (nterp_helper + 7712) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#20 pc 0x1d206e framework.jar (android.opengl.GLSurfaceView$GLThread.guardedRun + 1102)
#21 pc 0x5ba654 libart.so (nterp_helper + 3924) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#22 pc 0x1d26ac framework.jar (android.opengl.GLSurfaceView$GLThread.run + 52)
#23 pc 0x33eda4 libart.so (art_quick_invoke_stub + 612) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#24 pc 0x239d54 libart.so (art::ArtMethod::Invoke + 144) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#25 pc 0x53a1b0 libart.so (art::Thread::CreateCallback + 1600) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#26 pc 0xc37f4 libc.so (__pthread_start + 208) (BuildId: 544bc6c8e3556e98efbc4406b97f6a3e)
#27 pc 0x5d0c4 libc.so (__start_thread + 68) (BuildId: 544bc6c8e3556e98efbc4406b97f6a3e)
at com.google.ar.core.Session.nativeUpdate(Native method)
at com.google.ar.core.Session.update(Session.java:2)
at <package_name>..onDrawFrame(MyClass.kt:527)
at android.opengl.GLSurfaceView$GLThread.guardedRun(GLSurfaceView.java:1584)
at android.opengl.GLSurfaceView$GLThread.run(GLSurfaceView.java:1283)
main (waiting):tid=1 systid=28264
at java.lang.Object.wait(Native method)
at java.lang.Object.wait(Object.java:386)
at java.lang.Object.wait(Object.java:524)
at android.opengl.GLSurfaceView$GLThread.onPause(GLSurfaceView.java:1744)
at android.opengl.GLSurfaceView.onPause(GLSurfaceView.java:579)
at <package_name>..pauseSession(MyClass.kt:471)
at <package_name>..onPause(MyClass.kt:351)
at androidx.fragment.app.Fragment.performPause(Fragment.java:3325)
at androidx.fragment.app.FragmentStateManager.pause(FragmentStateManager.java:672)
at androidx.fragment.app.FragmentStateManager.moveToExpectedState(FragmentStateManager.java:304)
at androidx.fragment.app.FragmentStore.moveToExpectedState(FragmentStore.java:114)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1455)
at androidx.fragment.app.FragmentManager.dispatchStateChange(FragmentManager.java:3034)
at androidx.fragment.app.FragmentManager.dispatchPause(FragmentManager.java:2970)
at androidx.fragment.app.FragmentController.dispatchPause(FragmentController.java:296)
at androidx.fragment.app.FragmentActivity.onPause(FragmentActivity.java:284)
at <package_name>.MyActivity.onPause(MyActivity.kt:48)
at android.app.Activity.performPause(Activity.java:9150)
at android.app.Instrumentation.callActivityOnPause(Instrumentation.java:1657)
at android.app.ActivityThread.performPauseActivityIfNeeded(ActivityThread.java:5769)
at android.app.ActivityThread.performPauseActivity(ActivityThread.java:5730)
at android.app.ActivityThread.handlePauseActivity(ActivityThread.java:5682)
at android.app.servertransaction.PauseActivityItem.execute(PauseActivityItem.java:48)
at android.app.servertransaction.ActivityTransactionItem.execute(ActivityTransactionItem.java:45)
at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:180)
at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:98)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2685)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8893)
at java.lang.reflect.Method.invoke(Native method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:608)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
VERSIONS USED
Google Pixel 7 Pro, 13
Google Pixel 7a, 14
Google Pixel Fold, 14
Motorola Razr Plus 2023, 13
Samsung Galaxy A54 5G, 13
Samsung Galaxy S21 FE 5G, 13 and 14
Samsung Galaxy A53 5G, 13 and 14
Samsung Galaxy S20 FE 5G, 13
Samsung Galaxy S23 Ultra, 13 and 14
Samsung Galaxy S22 Ultra, 14
Samsung Galaxy S20 5G, 13
Samsung Galaxy S20 FE 5G, 13
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