Receiving many "Crashed in non-app: [native code] in reportError" errors in Shopify Checkout Extensions

[edhgoose]

Is there an existing issue for this?

• I have checked for existing issues https://github.com/getsentry/sentry-javascript/issues
• I have reviewed the documentation https://docs.sentry.io/
• I am using the latest SDK release https://github.com/getsentry/sentry-javascript/releases

How do you use Sentry?

Self-hosted/on-premise

Which SDK are you using?

@sentry/react

SDK Version

9.19.0

Framework Version

React 18.3.1

Link to Sentry event

N/A

Reproduction Example/SDK Setup

Sentry.init({
        dsn: "https://the-key@sentry.our.domain.tech",
        defaultIntegrations: false,
        release: APP_VERSION,
        environment: "production",
        attachStacktrace: true,
        initialScope: {
            tags: {
                extension,
                shop,
            },
        },
        // Allow us to capture IP address so we can reference them in internal logging
        sendDefaultPii: true,
    });

The code we've got deployed is this application: https://github.com/mention-me/ShopifyAppV2

And we've deployed it as a Shopify Checkout Extension: https://shopify.dev/docs/api/checkout-ui-extensions

Steps to Reproduce

We're really struggling to reproduce it. I know it's happening thousands of times a day. It doesn't appear to be having a major impact on our end users.

It's easy for us to cause an error which does get tracked successfully but doesn't cause this error. We're unable to see what is causing this specific problem.

Some things we know which might be useful:

• Shopify extensions run in a sort of sandbox - so we don't have access to things like the navigator object in the browser.
• The reportError function is available from the sandbox.
• It doesn't appear to occur with every error, e.g. it's quite easy for the app to be configured such that error responses are thrown, but they don't trigger this specific reportError bug.
• I don't know if it's a Sentry problem or a Shopify issue, so I've raised a question in their community forums too: https://community.shopify.dev/t/sentry-receives-many-errors-about-crashes-in-non-app-reporterror/17274

Expected Result

Either:

• No errors reported for code that is irrelevant to us.
• More context on what the errors are
• A fix for the errors.

I'm not sure what's best!

Actual Result

This reportError issue appears in our logs a lot:

Here's an example log, with some client and IP details blurred out:

[andreiborza]

Hi @edhgoose, thanks for filing this. Could you please link an example event, you can remove the screenshots then. Also, consider filtering these errors out if you are sure they don't actually impact your users and are just noise for you.

[edhgoose]

Hi @andreiborza we're self hosting so I can't link to a specific event.

Is there anything I can offer you from the self hosted that would help?

[andreiborza]

Ah, understood. Nothing needed then. Did you consider filtering the errors out if they don't impact your users?

[edhgoose]

Absolutely - my only worry is I don't know for absolutely sure whether they don't. Our experience is like an advert, in the sense that if it wasn't there people wouldn't necessarily know anything was broken.

So I'm a touch worried it could be affecting end users and I'm not sure how to investigate. I was hoping to raise this to see if we could figure that out somehow.