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<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>ux bugs</title>
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
<link rel="stylesheet" href="css/reveal.min.css">
<link rel="stylesheet" href="css/night2.css" id="theme">
</head>
<body>
<div class="reveal">
<div class="slides">
<section>
<h2>how to write good UX bugs</h2>
<h3><em>or how designers & users can contribute to open source!</em></h3>
</section>
<section>
<section>
<h2>what is a bug?</h2>
</section>
<section data-background-transition="slide" data-background="imgs/ladybug2.jpg">
<!-- lady bug image -->
<h3>1: an insect!</h3>
<br />
<h3>2: a flaw in software</h3>
</section>
<section data-background-transition="slide" data-background="imgs/code.jpg" style="background: #666666">
<!-- CODE image -->
<h3>usually people are talking about bugs in the code...</h3>
</section>
<section data-background-transition="slide" data-background="imgs/stickies.jpg" style="background: #666666">
<!-- user flow / design bug image -->
<h3>but they can also be about things that don't make sense to users!</h3>
</section>
<section data-background-transition="slide" data-background="imgs/stickies.jpg" style="background: #666666">
<!-- user flow / design bug image -->
<h3>
such as...
<br /><br />
<ul>
<li>mismatch with user's mental model (logic, user flow)</li>
<li>confusing information hierarchy</li>
<li>bad default examples</li>
<li>inconsistency in the interface design</li>
</ul>
<br />
<br />
<br />
these are called <a href="http://www.nngroup.com/articles/ten-usability-heuristics/"><u>heuristics</u></a>
</h3>
</section>
<section data-background-transition="slide" data-background="imgs/stickies.jpg" style="background: #666666">
<!-- user flow / design bug image -->
<h3>heur-wha?</h3>
</section>
</section>
<section>
<section>
<h2>storytime...</h2>
</section>
<section data-background-transition="slide" data-background="imgs/user_obs.jpg">
<h3></h3>
</section>
<section data-background-transition="slide" data-background="imgs/sketches.gif">
<h3></h3>
</section>
<section data-background-transition="slide" data-background="imgs/bad_bug.png">
<h3></h3>
</section>
<section >
<h3>bug: "the background should be white."</h3>
<br /> <br />
<h3>...</h3>
</section>
<section >
<h2>why?</h2>
</section>
<section data-background-transition="slide" data-background="imgs/Powerpoint-Edit-Theme.png" style="background: #666666">
<h3>the software had replaced <u><em>powerpoint</u></em></h3>
<br /> <br />
<h3>the users were <em>actually</em> trying to do <u>layout, design, customization</u></h3>
</section>
<section >
<h3>better bug/enhancement: "users need the ability to customize"</h3>
<h3>bug 2: "change to a better default background color - such as white"</h3>
</section>
</section>
<section>
<section>
<h3>ok, i think i get it, so what do i do?</h3><br /><br />
<h3>how do I know it's a bug?</h3>
</section>
<section>
<h3>if you think something is broken, try once or twice more to do the same thing that lead to the bug in the first place</h3>
</section>
<section>
<h3>have another person try the same thing.</h3>
</section>
<section>
<h3>talk about what you expected vs what happened.</h3>
</section>
<section>
<h3>if the issue happens consistently, file a bug</h3>
</section>
<section>
<h3>most <u><em>ux bugs</em></u> result from a mismatch in expectations.
<br /><br />
e.g. the "white" background issue.</h3>
</section>
<section>
<h3>when assessing what feels wrong, think about:
<br /><br />
<ul>
<li>what you/the user expected</li>
<li>what you/the user was trying/intending to do</li>
<li>the overall goal/purpose/context</li>
</ul>
<br /><br />
include that information in the bug report!
</h3>
</section>
</section>
<section>
<section data-background-transition="slide" data-background="imgs/stickies.jpg" style="background: #666666">
<h1>thank you!</h1>
</section>
<section data-background-transition="slide" data-background="imgs/stickies.jpg" style="background: #666666">
<h2>georgia bullen</h2>
<h3>@georgiamoon</h3>
</section>
</section>
</div>
</div>
<script src="js/head.min.js"></script>
<script src="js/reveal.min.js"></script>
<script>
// Full list of configuration options available here:
// https://github.com/hakimel/reveal.js#configuration
Reveal.initialize({
center: true,
// rtl: true,
transition: 'linear',
// transitionSpeed: 'slow',
// backgroundTransition: 'slide'
});
</script>
</body>
</html>