T8530 Camera Stream not working

[chrisgali1968]

Device Details:

• Camera Model: Eufy Smart Lock with Wi-Fi Bridge and Doorbell Chime - T8530
• Live Streaming Protocol (RTSP/P2P): P2P

Home Assistant Details:

• Virtual Machine on Synology NAS
• Home Assistant Installation Type (OS - Supvervised - Core): Home Assistant OS
• Home Assistant Core Version: core-2024.12.5
• Eufy Security Add-on Version: 1.9.1
• Eufy Security Integration Version: 8.1.1
• Using go2rtc Add-on or webrtc custom integration with integrated go2rtc: webrtc custom integration with integrated go2rtc

Steps followed (same numbers as your installation guide):

1. Installing Eufy Security Add-On

• Name: eufy-security-ws
• Version: 1.9.1
• Start on boot: on
• Watchdog: on
• Auto update: om
• Hostname: 402f1039-eufy-security-ws
• Add-on CPU usage: 0.1%
• Add-on RAM usage: 2.5%
• Configuration: Settings > Add-On > eufy-security-ws
  username: <my username>
password: <my password>
country: US
port: 3000
polling_interval: 10
accept_invitations: true
debug: false
ipv4first: false
event_duration: 10
stations:
- serial_number: <Lock Serial Number>
ip_address: 10.0.0.102
- serial_number: <Chime Serial Number>
ip_address: 10.0.0.102

2. Install go2rtc Add-on

• HACS > Integrations > Plus > WebRTC Camera > Install
• Confirmed the following

• Integrations: Settings > Devices & Services > WebRTC Camera
  Folder: /homeassistant/custom_components/webrtc
  File: go2rtc-1.9.4
  Custom Card: WebRTC Camera
  NO "go2rtc.yaml" file present

3. Installing Eufy Security Integration

1 - HACS already installed
2 - Found Eufy Security in HACS
3 - Eufy Security Installed (HA restarted)
4 - Settings > Devices & Services > Add Integration > Eufy Security (found)
5 - Settings
Host IP Address - 127.0.0.1
Port - 3000
6 - No Captcha or MFA
7 - Don't know where to do this... *** NOT DONE ***
8 - Configuration
Cloud Scan Interval: 600
Host IP Address: 127.0.0.1
(no Port enrty field) *** NOT AVAILABLE ***
(no Video Analzyze field) *** NOT AVAILABLE ***
(no Generate FFMPEG checkbox) *** NOT AVAILABLE ***
Do not use STREAM module...: unchecked
Override Name for Custom1 Guard Mode: Custom 1
Override Name for Custom2 Guard Mode: Custom 2
Override Name for Custom3 Guard Mode: Custom 3
9 - Changes done for Disabled entities - enabled the following:
lock.eufy_smart_lock
sensor.front_door_lock_battery_percentage
sensor.front_door_lock_lock_status
button.front_door_lock_start_p2p_stream
button.front_door_lock_stop_p2p_stream
sensor.front_door_lock_stream_provider
sensor.front_door_lock_stream_status
sensor.front_door_lock_stream_url

4. Setting up your dashboard for camera

views:
  - title: Home
    background:
      image: /api/image/serve/5c4f779516f02f53edf335a9d1377393/original
    cards: []
    type: sections
    sections:
      - type: grid
        cards:
          - type: heading
            heading: Front Door Lock
            heading_style: subtitle
            badges: []
            icon: mdi:home-lock
          - type: custom:webrtc-camera
            entity: camera.front_door_lock
          - show_name: true
            show_icon: true
            type: button
            tap_action:
              action: toggle
            entity: button.front_door_lock_start_p2p_stream
            name: Start Stream
            icon_height: 50px
            icon: mdi:view-stream
          - show_name: true
            show_icon: true
            type: button
            tap_action:
              action: toggle
            entity: button.front_door_lock_stop_p2p_stream
            name: Stop Stream
            icon_height: 50px
            icon: mdi:view-stream-outline
          - type: tile
            entity: sensor.front_door_lock_stream_status
            grid_options:
              columns: 12
              rows: 1
      - type: grid
        cards:
          - type: heading
            heading: Diagnostics
            heading_style: subtitle
            badges: []
            icon: ''
          - type: tile
            entity: lock.front_door_lock
            grid_options:
              columns: full
              rows: 1
          - type: tile
            entity: sensor.front_door_lock_battery_percentage
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_lock_status
            grid_options:
              columns: full
          - type: tile
            entity: button.front_door_lock_start_p2p_stream
            grid_options:
              columns: full
          - type: tile
            entity: button.front_door_lock_stop_p2p_stream
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_stream_provider
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_stream_status
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_stream_url
            grid_options:
              columns: full
        column_span: 1
      - type: grid
        cards:
          - type: heading
            heading: Sensors
            heading_style: subtitle
          - type: tile
            entity: camera.front_door_lock
            show_entity_picture: true
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_debug_device
            grid_options:
              columns: full
          - type: tile
            entity: image.front_door_lock_event_image
            show_entity_picture: true
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_motion_detected
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_person_detected
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_person_name
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_ringing
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_snooze
            grid_options:
              columns: full
          - type: tile
            entity: sensor.front_door_lock_snooze_time
            grid_options:
              columns: full
          - type: tile
            entity: binary_sensor.front_door_lock_someone_loitering
            grid_options:
              columns: full
      - type: grid
        cards:
          - type: heading
            heading: Configuration
            heading_style: subtitle
          - type: tile
            entity: switch.front_door_lock_audio_recording
            grid_options:
              columns: full
          - type: tile
            entity: switch.front_door_lock_auto_nightvision
            grid_options:
              columns: full
          - type: tile
            entity: number.front_door_lock_homebase_chime_ringtone_volume
            grid_options:
              columns: full
          - type: tile
            entity: switch.front_door_lock_indoor_chime_enabled
            grid_options:
              columns: full
          - type: tile
            entity: switch.front_door_lock_loitering_detection
            grid_options:
              columns: full
          - type: tile
            entity: switch.front_door_lock_motion_detection
            grid_options:
              columns: full
          - type: tile
            entity: select.front_door_lock_motion_detection_type
            grid_options:
              columns: full
          - type: tile
            entity: number.front_door_lock_speaker_volume
            grid_options:
              columns: full
          - type: tile
            entity: select.front_door_lock_video_recording_quality
            grid_options:
              columns: full
          - type: tile
            entity: select.front_door_lock_video_streaming_quality
            grid_options:
              columns: full

402f1039_eufy_security_ws_2024-12-31T04-35-01.293Z.log

[mariomaz87]

Was it working before? I have 4 Eufy 2C cameras that have been working ok for months, but since a few days I noticed that the camera starts "streaming" (at least the status changes) but I can't display anything in the stream.
The event image, in case of motion events, is saved correctly.

[chrisgali1968]

It was never working for me...however I'm new to HA and installed this custom integration about 3 weeks ago. Also my product is a smart lock and not a camera which does not have RTSP support.

[Tierney11290]

I have the same lock/camera and wifi bridge (the chime). I haven't been able to get it working steadily with this Integration. Not sure why. Did some troubleshooting with the dev of the Integration and still stuck. Sometimes it will work with the standalone go2rtc addon but sometimes it won't. I also can't get it working with Frigate Addon's go2rtc implementation, although both the standalone and frigate's versions are the same. It seems all of the buttons and physical functions like locking the door and checking the battery level work no problem.

I was able to get the stream to work using the "eufyp2pstream" addon with the standalone go2rtc addon with no issues. but I'd prefer to have an all in-one solution as well as integrated with Frigate for recording when the camera is active. Hope you find a solution! I'll let you know if I figure anything out on my end.

[OutsmartinTech]

I have the same model smart lock/camera and am trying to get it setup in Home Assistant today. I'm fairly new to the Home Assistant eco-system, just having setup my own HA instance last week.

I am having similar problems as described above, I cannot get the stream to work. I have tried all the steps in the guide and have most of the features of the device working. I can see the last static image, lock and unlock the door, see battery status, etc. But when I try to start the stream, it does not work, I get an error in the logs that it could not find/connect to the stream.

Log lines:
Logger: homeassistant.components.stream.stream.camera.front_door
Source: components/stream/init.py:559
integration: Stream (documentation, issues)
First occurred: 6:40:41 PM (8 occurrences)
Last logged: 7:00:16 PM

Error from stream worker: Error opening stream (HTTP_NOT_FOUND, Server returned 404 Not Found, rtsp://127.0.0.1:8554/<cam_sn>)
Error from stream worker: Stream ended; no additional packets
Error from stream worker: Error demuxing stream while finding first packet (EXIT, Immediate exit requested, rtsp://127.0.0.1:8554/<cam_sn>)
Error from stream worker: Error demuxing stream while finding first packet (ERRORTYPE_110, Operation timed out, rtsp://127.0.0.1:8554/<cam_sn>)

[OutsmartinTech]

Tried the suggestion by @Tierney11290 of using the eufyp2pstream addon and was able to get the video working through there as well. Something that addon is doing appears to be working with this specific model.