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1 | 1 | # Common Issues: EmuDeck for Windows
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2 | 2 |
|
3 |
| -*** |
| 3 | +--- |
4 | 4 |
|
5 | 5 | ## Common Issues: EmuDeck for Windows Table of Contents
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6 | 6 |
|
7 | 7 | 1. [Controls](#controls)
|
8 |
| - - [General Control Issues](#general-control-issues) |
9 |
| - - [Device Specific Issues](#device-specific-issues) |
10 |
| - - [Asus ROG Ally](#asus-rog-ally) |
11 |
| - - [I have a ROG Ally, my controls do not work!](#i-have-a-rog-ally-my-controls-do-not-work) |
| 8 | + - [General Control Issues](#general-control-issues) |
| 9 | + - [Device Specific Issues](#device-specific-issues) |
| 10 | + - [Asus ROG Ally](#asus-rog-ally) |
| 11 | + - [I have a ROG Ally, my controls do not work!](#i-have-a-rog-ally-my-controls-do-not-work) |
12 | 12 | 2. [Emulators](#emulators)
|
13 |
| - - [PlayStation 2 games will not launch](#playstation-2-games-will-not-launch) |
14 |
| - - [RetroArch does not have any sound](#retroarch-does-not-have-any-sound) |
| 13 | + - [PlayStation 2 games will not launch](#playstation-2-games-will-not-launch) |
| 14 | + - [RetroArch does not have any sound](#retroarch-does-not-have-any-sound) |
| 15 | + - [PS3 games and EmulationStation](#ps3-games-and-emulationstation) |
15 | 16 | 3. [General Emulator Issues](#general-emulator-issues)
|
16 |
| - - [An emulator is not working/controls are not working](#an-emulator-is-not-workingcontrols-are-not-working) |
17 |
| - - [Which emulators are available on EmuDeck for Windows?](#which-emulators-are-available-on-emudeck-for-windows) |
| 17 | + - [An emulator is not working/controls are not working](#an-emulator-is-not-workingcontrols-are-not-working) |
| 18 | + - [Which emulators are available on EmuDeck for Windows?](#which-emulators-are-available-on-emudeck-for-windows) |
18 | 19 | 4. [Installation Issues](#installation-issues)
|
19 |
| - - [Windows Defender - Wacatac.B!ml virus](#windows-defender---wacatacbml-virus) |
20 |
| - - [Windows is trying to open the EmuDeck Application through the Windows Store](#windows-is-trying-to-open-the-emudeck-application-through-the-windows-store) |
21 |
| - - [EmuDeck is stuck on the "checking for updates" message](#emudeck-is-stuck-on-the-checking-for-updates-message) |
22 |
| - - [EmuDeck - I cannot select a drive](#emudeck---i-cannot-select-a-drive) |
| 20 | + - [Windows Defender - Wacatac.B!ml virus](#windows-defender---wacatacbml-virus) |
| 21 | + - [Windows is trying to open the EmuDeck Application through the Windows Store](#windows-is-trying-to-open-the-emudeck-application-through-the-windows-store) |
| 22 | + - [EmuDeck is stuck on the "checking for updates" message](#emudeck-is-stuck-on-the-checking-for-updates-message) |
| 23 | + - [EmuDeck - I cannot select a drive](#emudeck---i-cannot-select-a-drive) |
23 | 24 | 5. [Patreon](#patreon)
|
24 |
| - - [I am having difficulty generating a Patreon token](#i-am-having-difficulty-generating-a-patreon-token) |
25 |
| - - [I am subscribed to the Patreon, how do I receive support on Discord?](#i-am-subscribed-to-the-patreon-how-do-i-receive-support-on-discord) |
| 25 | + - [I am having difficulty generating a Patreon token](#i-am-having-difficulty-generating-a-patreon-token) |
| 26 | + - [I am subscribed to the Patreon, how do I receive support on Discord?](#i-am-subscribed-to-the-patreon-how-do-i-receive-support-on-discord) |
26 | 27 | 6. [Uninstalling EmuDeck](#uninstallating-emudeck)
|
27 |
| - - [How do I Uninstall EmuDeck for Windows?](#how-do-i-uninstall-emudeck-for-windows) |
| 28 | + - [How do I Uninstall EmuDeck for Windows?](#how-do-i-uninstall-emudeck-for-windows) |
28 | 29 |
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29 |
| - |
30 |
| -*** |
| 30 | +--- |
31 | 31 |
|
32 | 32 | ## Controls
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| 33 | + |
33 | 34 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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34 | 35 |
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35 |
| -*** |
| 36 | +--- |
36 | 37 |
|
37 | 38 | ### General Control Issues
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| 39 | + |
38 | 40 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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39 | 41 |
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40 |
| -*** |
| 42 | +#### Using EmulationStation |
| 43 | + |
| 44 | +Make sure you are launching EmulationStation from Steam and that EmulationStation has one of our Steam Input Profiles enabled |
| 45 | + |
| 46 | +#### Using Steam |
| 47 | + |
| 48 | +Make sure that the game entry has one of our Steam Input Profiles active |
| 49 | + |
| 50 | +#### Using the Emulator directly |
| 51 | + |
| 52 | +Make sure you are launching the Emulator from Steam and that the Emulator has one of our Steam Input Profiles enabled |
| 53 | + |
| 54 | +#### Still not working... |
| 55 | + |
| 56 | +Please go to Manage Emulators -> Emulator -> Reset configuration and try again. |
| 57 | + |
| 58 | +#### I've done everything, my controls are still not working |
| 59 | + |
| 60 | +Follow this video: |
| 61 | +https://youtu.be/ra_B1axeFqU |
| 62 | + |
| 63 | +#### I don't want to use Steam, I prefer to use another Frontend like Playnite |
| 64 | + |
| 65 | +EmuDeck needs Steam Input to work out of the box, if you don't use Steam you'll need to manually configure each Emulator on install and on EmuDeck updates. |
| 66 | + |
| 67 | +The only alternative is to have Steam open in the background and do these steps: https://youtu.be/ra_B1axeFqU |
| 68 | + |
| 69 | +--- |
41 | 70 |
|
42 | 71 | ### Device Specific Issues
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| 72 | + |
43 | 73 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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44 | 74 |
|
45 |
| -*** |
| 75 | +--- |
46 | 76 |
|
47 | 77 | #### Asus ROG Ally
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| 78 | + |
48 | 79 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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49 | 80 |
|
50 |
| -*** |
| 81 | +--- |
51 | 82 |
|
52 | 83 | ##### I have a ROG Ally, my controls do not work!
|
| 84 | + |
53 | 85 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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54 | 86 |
|
55 |
| -Emulators are pre-configured to work out of the box. However, if you are having issues, make sure you are using Steam to launch your ROMs and Emulators. |
| 87 | +Emulators are pre-configured to work out of the box. However, if you are having issues, make sure you are using Steam to launch your ROMs and Emulators. |
56 | 88 |
|
57 | 89 | Make sure to note the following:
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58 | 90 |
|
59 |
| -* Opening ROMs and emulators through Armoury Crate directly will not work |
60 |
| -* Select `Gamepad` mode specifically in the `Command Center`, do not use `Automatic` |
| 91 | +- Opening ROMs and emulators through Armoury Crate directly will not work |
| 92 | +- Select `Gamepad` mode specifically in the `Command Center`, do not use `Automatic` |
| 93 | + |
| 94 | + |
61 | 95 |
|
62 | 96 | If the above does not work, you may try resetting your emulators on the Manage Emulators page or do a Quick Reset.
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63 | 97 |
|
64 |
| -*** |
| 98 | +--- |
65 | 99 |
|
66 | 100 | ## Emulators
|
| 101 | + |
67 | 102 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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68 | 103 |
|
69 |
| -*** |
| 104 | +--- |
70 | 105 |
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71 | 106 | ### PlayStation 2 games will not launch
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| 107 | + |
72 | 108 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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73 | 109 |
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74 | 110 | Do not create sub-folders in `Emulation\bios`.
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75 | 111 |
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76 | 112 | `Emulation\bios\ps2\bios.bin` will not work but `Emulation\bios\bios.bin` will.
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77 | 113 |
|
78 |
| -Read [PCSX2 Configuration](../../emulators/windows/pcsx2.md#pcsx2-configuration) for more information. |
| 114 | +Read [PCSX2 Configuration](../../emulators/windows/pcsx2.md#pcsx2-configuration) for more information. |
| 115 | + |
| 116 | +--- |
| 117 | + |
| 118 | +### PS3 games and EmulationStation |
| 119 | + |
| 120 | +[Back to the Top](#common-issues-emudeck-for-windows-table-of-contents) |
| 121 | + |
| 122 | +#### How to run directory games on EmulationStation |
| 123 | + |
| 124 | +Every time you launch SRM or EmulationStation, EmuDeck will rename your PS3 folder games adding at the end the text .ps3 so EmulationStation can detect them. |
| 125 | + |
| 126 | +For instance: |
| 127 | + |
| 128 | +`Heavenly Sword` |
| 129 | + |
| 130 | +will become: |
| 131 | + |
| 132 | +`Heavenly Sword.ps3` |
79 | 133 |
|
80 |
| -*** |
| 134 | +# How to run HDD Games |
| 135 | +First install the game opening RPCS3 and then... |
| 136 | + |
| 137 | +#### Steam: |
| 138 | + |
| 139 | +Just launch Steam Rom Manager like with any other game. |
| 140 | + |
| 141 | +#### EmulationStation: |
| 142 | + |
| 143 | +- Open RPCS3 |
| 144 | + |
| 145 | +- Go to the File menu, select Install Packages/Raps/Edats and select your game file |
| 146 | + |
| 147 | +- It should appear on the RPCS3 list of games as an HDD Game, right click and select Create Shortcut -> Create Desktop Shorcut |
| 148 | + |
| 149 | +- Copy the new shortcut from your Windows Desktop to your Emulation\ps3\roms\shorcuts folder, a new EmulationStation PS3 HDD Game category should appear. |
| 150 | + |
| 151 | +--- |
81 | 152 |
|
82 | 153 | ### RetroArch does not have any sound
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| 154 | + |
83 | 155 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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84 | 156 |
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85 | 157 | 1. Open RetroArch
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86 | 158 | 2. go to Settings -> Drivers -> Audio
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87 | 159 | 3. Try the different drivers until one works for you
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88 | 160 |
|
89 |
| -*** |
| 161 | +--- |
90 | 162 |
|
91 | 163 | ## General Emulator Issues
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| 164 | + |
92 | 165 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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93 | 166 |
|
94 |
| -*** |
| 167 | +--- |
95 | 168 |
|
96 | 169 | ### An emulator is not working/controls are not working
|
| 170 | + |
97 | 171 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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98 | 172 |
|
99 |
| -Reset the specific emulator on the Manage Emulators page in the EmuDeck Application. |
| 173 | +Reset the specific emulator on the Manage Emulators page in the EmuDeck Application. |
100 | 174 |
|
101 |
| -*** |
| 175 | +--- |
102 | 176 |
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103 | 177 | ### Which emulators are available on EmuDeck for Windows?
|
| 178 | + |
104 | 179 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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105 | 180 |
|
106 | 181 | Visit the [Supported Emulators](../../emulators/windows/supported-emulators.md) page for a full list.
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107 | 182 |
|
108 |
| -*** |
| 183 | +--- |
109 | 184 |
|
110 | 185 | ## Installation Issues
|
111 |
| -[Back to the Top](#common-issues-emudeck-for-windows-table-of-contents) |
112 |
| - |
113 |
| -*** |
114 | 186 |
|
115 |
| -### Windows Defender - Wacatac.B!ml virus |
116 | 187 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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117 | 188 |
|
118 |
| -If you see "Wacatac.B!ml virus" from Windows Defender, it is a false positive, you may ignore it. |
| 189 | +--- |
119 | 190 |
|
120 |
| -*** |
121 |
| - |
122 |
| -### Windows is trying to open the EmuDeck Application through the Windows Store |
123 |
| -[Back to the Top](#common-issues-emudeck-for-windows-table-of-contents) |
124 |
| - |
125 |
| -Download it again, this time don't use Microsoft Edge :) |
126 |
| - |
127 |
| -*** |
| 191 | +### Windows Defender - Wacatac.B!ml virus |
128 | 192 |
|
129 |
| -### Microsoft Edge - EmuDeck is not a known file and that might be dangerous |
130 | 193 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
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131 | 194 |
|
132 |
| -Download it using other browser. ( We are working on a fix ) |
| 195 | +If you see "Wacatac.B!ml virus" from Windows Defender, it is a false positive, you may ignore it. |
133 | 196 |
|
134 |
| -*** |
| 197 | +--- |
135 | 198 |
|
136 | 199 | ### EmuDeck is stuck on the "checking for updates" message
|
137 |
| -[Back to the Top](#common-issues-emudeck-for-windows-table-of-contents) |
138 | 200 |
|
| 201 | +[Back to the Top](#common-issues-emudeck-for-windows-table-of-contents) |
139 | 202 |
|
140 | 203 | Open CMD and run powershell. If you are getting an error, try: [https://confluence.atlassian.com/bamkb/powershell-is-not-recognized-as-an-internal-or-external-command-1095246216.html#:~:text=This%20is%20caused%20by%20the,%5CSystem32%5CWindowsPowerShell%5Cv1](https://confluence.atlassian.com/bamkb/powershell-is-not-recognized-as-an-internal-or-external-command-1095246216.html#:~:text=This%20is%20caused%20by%20the,%5CSystem32%5CWindowsPowerShell%5Cv1)
|
141 | 204 |
|
142 | 205 | Try changing your DNS: [https://pureinfotech.com/change-dns-server-address-windows-11/#:~:text=To%20change%20the%20DNS%20address,and%20change%20the%20DNS%20address](https://pureinfotech.com/change-dns-server-address-windows-11/#:~:text=To%20change%20the%20DNS%20address,and%20change%20the%20DNS%20address).
|
143 | 206 |
|
144 | 207 | If you are not getting an error, delete the following folder: `USERFOLDER/AppData/Roaming/EmuDeck/backend` and launch EmuDeck again.
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145 | 208 |
|
146 |
| -*** |
| 209 | +--- |
147 | 210 |
|
148 | 211 | ### EmuDeck - I cannot select a drive
|
| 212 | + |
149 | 213 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
150 | 214 |
|
151 |
| -Open CMD and run Powershell. |
| 215 | +Open CMD and run Powershell. |
152 | 216 |
|
153 | 217 | If you are getting an error, try: [https://confluence.atlassian.com/bamkb/powershell-is-not-recognized-as-an-internal-or-external-command-1095246216.html#:~:text=This%20is%20caused%20by%20the,%5CSystem32%5CWindowsPowerShell%5Cv1](https://confluence.atlassian.com/bamkb/powershell-is-not-recognized-as-an-internal-or-external-command-1095246216.html#:~:text=This%20is%20caused%20by%20the,%5CSystem32%5CWindowsPowerShell%5Cv1)
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154 | 218 |
|
155 |
| -*** |
| 219 | +--- |
156 | 220 |
|
157 | 221 | ## Patreon
|
| 222 | + |
158 | 223 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
159 | 224 |
|
160 |
| -*** |
| 225 | +--- |
161 | 226 |
|
162 | 227 | ### I am having difficulty generating a Patreon token
|
| 228 | + |
163 | 229 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
164 | 230 |
|
165 | 231 | Try using [https://token.emudeck.com](https://token.emudeck.com)
|
166 | 232 |
|
167 |
| -*** |
| 233 | +--- |
168 | 234 |
|
169 | 235 | ### I am subscribed to the Patreon, how do I receive support on Discord?
|
| 236 | + |
170 | 237 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
171 | 238 |
|
172 | 239 | Read this Patreon article to link your Patreon account to your Discord, [https://support.patreon.com/hc/en-us/articles/212052266-Getting-Discord-access](https://support.patreon.com/hc/en-us/articles/212052266-Getting-Discord-access). After you have linked your Patreon account, you will have access to the Windows channel.
|
173 | 240 |
|
174 |
| -*** |
| 241 | +--- |
175 | 242 |
|
176 | 243 | ## Uninstalling EmuDeck
|
| 244 | + |
177 | 245 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
178 | 246 |
|
179 |
| -*** |
| 247 | +--- |
180 | 248 |
|
181 | 249 | ### How do I Uninstall EmuDeck for Windows?
|
| 250 | + |
182 | 251 | [Back to the Top](#common-issues-emudeck-for-windows-table-of-contents)
|
183 | 252 |
|
184 | 253 | 1. Delete `USERFOLDER/AppData/Roaming/EmuDeck`
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185 | 254 | 2. Delete `USERFOLDER/emudeck` -> This will delete all the saved games!
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186 | 255 | 3. Go to Programs and Features inside windows configuration and uninstall EmuDeck.
|
187 |
| -3. Done! |
188 |
| - |
| 256 | +4. Done! |
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